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July 2023 by Buffy Lowery
I will never use another hardware store. I had an issue on a Saturday during a holiday weekend with a piece of rental equipment that could’ve left it stranded the entire weekend. Jim, Sandy and Randy went above and beyond to help get it back running and make it right. I can see why they’ve been in business for so long. Thank you, thank you, thank you!!
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June 2023 by Mike Locklear
I called on 6/9/23 to schedule an appointment for a recall and a service on my Scag Tiger Cat 2. Spoke with Chad and was told to drop it off Monday 6/11/23 and I would have it back the next day by lunchtime on at most 2 days. I said that was fine. Haven’t heard anything from them and called 6/15/23 to check on the status. Was told I would be 2 weeks out for service but that they could do the recall today. So I said do just the recall and I’ll come get it. If that was truly the case then why was I told different information? Then they call me back within 30 minutes and said the recall was done and I could come pick it up. I have done business with them for sometime and never had a problem but this is unacceptable. From now on I’ll go to another dealer. Went to pick it up and they lost my key that they asked for when I dropped it off! I’ll never deal with them again!
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March 2023 by Lynn Egger
I needed a certain piece of hardware for an unusual reason. Burney’s was suggested to me and sure enough! At least 3 people were happy to help me AND Jim saved me! He located exactly what I needed and made it work! Every time I visit Burney’s it’s a great experience! Thanks, Jim and others.
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December 2022 by Black Sheep
Hands down Burney's is the best Hardware store in the area! The staff is always friendly and willing to help you find what you need or answer questions. Kristy was amazing this morning helping me locate plants that are super difficult to find this time of year. They had everything I needed and more! Thanks for everything Kristy!!
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November 2022 by Chris Nelson
Claimed to provide CO2 fills, then after you buy your own tank, they tell you they don’t fill the tanks themselves, they only do exchanges, and offer to give you an old worn out tank in exchange, and then the manager claims they won’t even guarantee that the tanks will hold their fill once you walk out the store.
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October 2022 by James InOregon
The legend is real. The friendly staff at Burney will help you get your job done right.
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August 2022 by roby schloder
One of the few hardware stores that are staffed by knowledgeable, professional, kind hearted & down to earth individuals! Should always be a #1 pick or at least a top 2nd & 3rd if you want to have a pleasant experience.
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July 2022 by RUSH2DAMONEY
This is the best hardware store in Moore county. The staff members are very resourceful!
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June 2022 by Jackie McKenzie
Amazing gun shop. Great inventory, easy to find the item you need, knowledgeable staff, and fair prices.
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June 2022 by Nancy Kingfisher
Excellent service and I can always find what I want plus other tempting things.
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February 2022 by Hannah Mahr
The staff at Burney Hardware are amazing! This place is an absolute gem! We were helped by a kind gentleman named Phil who knows about everything you need to know about the Hardware store, who specializes in what that can point you in the right direction, and is an outstanding Electrician! We are always doing projects and they have every kind of tool you need to rent to get the job done!
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January 2022 by david wolfe
Almost always has the same things lowes does minus the lumber. But unlike Lowe's there's always someone there to help you, and they are always super helpful and friendly! Plus you spend 1/5 of the time in the store just walking and looking aimlessly!
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December 2021 by Tina Williams
Great customer service! We will be driving there for all of our business!
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December 2021 by R O Y G B I V
Burney hardware is the place to go for great service, tools, household items, and pretty much anything else you think up. If they don't have it they may order for you or kindly direct you to a source to meet your needs. I purchased 2" square cut nails on custom order for a flooring project. The nails were discontinued at one manufacturer so they sourced them from another. Personally, Id get frustrated seeking out manufacturers. Extremely happy with service every time we go in. Highly recommended especially to those DIY'ers.
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November 2021 by Jay Nicklaw
Great ? place. Friendly staffing and they're very helpful when looking for hardware items. One of the best antique lattern collections for viewing I've seen.
