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April 2023 by Roberta Augustini
I had great experience with my agent, Ms B, at Jackson Hewitt, getting through the intricacies of my personal account with professionalism and warm personal manner .. the only reason I did not give 5 STAR'S was because the cost of my tax preparation was exorbitantly high and though I take the responsibility of not asking for a quote beforehand, I feel the company should be transparent, posting their fee's before they start the process.
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June 2022 by Keke B
Gregory is very patient and knowledgeable. He made sure I understood every detail of my filing process. He also let me know what to do if I had any issues. I will continue to be a customer with Jackson Hewitt.
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April 2022 by Melanie Cole
A special note of thanks to manager Greg Downer. He worked quickly, efficiently and my taxes were completed in a timely manner.It’s a great source of comfort to know a tax professional like Greg who can process yearly taxes in such a dependable manner. Thank you!
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April 2022 by Chelsea Horner
My husband and I worked with Greg. He was friendly and informative. He explained each step along the way and had or taxes completed in just a few days. We had a great experience and would recommend to others!
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April 2022 by Rev. Dr. W. Latimer
The staff on duty was excellent. They were professional, courteous and patient to the point of sainthood. Thanks especially to Deborah Brown. Enjoy your vacation, you definitely deserve it.
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April 2022 by JP Faun
I found the tax preparer to be very helpful. I will definitely be going back to have my taxes filed with him again.
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March 2022 by Barry Last
Greg Downer was my tax preparer. He did an outstanding job. I had a number of questions and he had the answers. He is very professional, knowledgeable, friendly and experienced. He took his time with me and made sure I understood everything he was doing.I will continue to use Jackson Hewitt in the future.
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February 2022 by Keenyna Brantley
Gregory is very patient and knowledgeable. He made sure I understood every detail of my filing process. He also let me know what to do if I had any issues. I will continue to be a customer with Jackson Hewitt.
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February 2022 by Skye Blue
The staff was very polite, inviting and understanding. They took time to help me and explain anything I didn’t know. Also, nice work area. Appreciated the books that were set aside for customers to read.
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February 2022 by Chasity English
Greg is awesome. He help me on my visit to this office and service. Thank you.
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January 2022 by Vince Barkley
good knowledgeable person. above and beyond to explain the whole process
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February 2021 by L
I had a very pleasant experience when having my taxes prepared this year. I came in, dropped my taxes off and they were finished in under an hour. I was able to run an errand while waiting and when I came back, all I had to do was sign. Jessica G. made this an extremely fast and efficient process. Jessica G. was very knowledgeable, helpful and very understanding of my needs. I recommend Jackson Hewitt 100%! If Jessica G. is available, definitely request her services.
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February 2021 by j bryant
I enjoy the tax service experience that i got from my tax preparer sheerece i hope i didn't spell it wrong she helped with difficulties that some other wasn't able gave friendly advice and assistance without feeling awkward thank you
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March 2020 by June Kenney
This is the second year we have filed with this JH office. The person doing our taxes is knowledgeable and explains everything as we go along. It is a relief to just give in our information and have someone else do it. We can even drop it off and come back another day without having to sit there while it's being done. They are very helpful with suggestions.
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February 2020 by Sam Fair
I had a great experience, Jamika helped me and she is super friendly and did a great job.