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December 2023 by Destiny S.
Made everyone cash out/ go to registers an hour early the day before Christmas Eve I understand that everyone has to clean up and lock up the store but there is always plenty workers walking around doing absolutely nothing... while a few work. And I'm sure they lost thousands of dollars closing an hour early the day before Christmas Eve
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July 2023 by Jamie B.
Was there today looking for fabric. Found what I wanted, but didn't see a sales associate. I pushed the button that says someone will be right there. Nothing! As sales associates walked by I asked if they could help me. The answer was no. A kind associate who was visiting from another store got on the PA system asking for someone to go to fabrics. Still nothing. She did it twice. Another associate asked someone in the electronics department to call someone. Still nothing. After about 15 minutes I was leaving when I saw an associate walking my way. I asked if she was going to fabrics and she said no, but she could help me. She was very kind and helpful. Her name is Konner and I appreciate her willingness to help. You need more associates like her.
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January 2023 by Rod H.
Unlike all the older/1 star reviews.. I got nothing but good things to say about Walmart in Aberdeen/Southern Pines, NC. The pharmacy for instance has always been quick, between 10-15 minutes the last half dozen or so times I had to pick up our meds. Totally understand during Covid being short on things, but overall, they did the best job they could do. Now everything is pretty well stocked up, and their prices are very good overall. (too bad they don't have a price match though is about the only negative thing I could say about them). I rarely find things I need elsewhere that are less expensive, however it would enhance the customer experience. I rarely see lines other than Christmas time where many people were returning things, and the lines go quickly, and the customer service not only at the returns but the cashiers and in the other departments including at the exits who rarely check receipts for purchases. Had to give them a 5 stars, as my experience has always been exceptional. One other major issue I like with this Walmart in particular is that they allow RV's to park in the lot overnight, while many other Walmarts across the country are moving away from that policy. My favorite store in the area, and we spend a lot there!.. THANKS!
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November 2022 by Tracy H.
This Walmart is for sure one of the worst Walmart ever if you try to call to get in touch with anyone or about your pick up, I would give -10 stars you have to wait for about 2 3 hours there. They never answer the phone they never can tell you anything all they can tell you is they're behind they're behind they're behind or they just leave whenever they feel like it and you don't even get your order you have to go back another day to pick up your order you try to call management they never do anything about it they don't put all your stuff in your baskets they don't get all your baskets like last time I went my baskets were all cold stuff so they just put it out the cooler and brought it out to me. I only had one thing that was warm and it got left behind so I tried to call to get a refund for a filter and if anybody knows how to Spencer filters are I couldn't get the refund because I didn't call right away which I did call right away but I was trying to go back to the store and pick it up the first couple days. Unfortunately, this is the only thing we have around but here soon target will be opening I can't wait. Nothing is if y'all are understaffed don't take as many orders and if y'all can't handle it and quit on pick up orders. Don't offer something you can't give. I don't know if they're going off commission or watt but I have literally sit here for days and watched them grab the smallest orders and walk them out not bring nothing else in their hands, but literally 1 to 3 items then why can't you take them items and set them on top of another order and bring out two or three orders at a time
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October 2022 by Cornel C.
The worst curbside pickup experience I've ever had at any Walmart location. Going to start going exclusively to Harris Teeter from now on. Wow
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April 2022 by Jeane S.
Not good doesn't even start to cover the experience. Ordered a wedding cake in January for a wedding in April. They lost the order but knew the name of who had ordered it. Had to put the cake together that morning then didn't come close to what was ordered. Have to say the gals in bakery did try. Would never recommend this place for something so special. If I could have called Ashley (gal who took order) the day of, I might have at least got to vent.
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December 2021 by Joseph A.
Awful business the customer service was awful, took at least an hour and we couldn't get a hold of them because their line wasn't ringing. We were in the pickup line and trying to get a hold of them but guess what we couldn't. This place sucked don't ever go here.
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March 2021 by Marianne W.
I tried calling to check if something was in stock because on the app it said "limited stock" and before driving an hour wanted to quickly check since we have been to this walmart before when it said IN STOCK and the item was NOT. On hold for ever and was told it's busy" we can't just go check , then someone said "let me find someone", transferred me five times . Absolutely maddening. I've worked retail , takes a minute to put on hold, run over and check. And they can Atleast not be so rude on the phone.
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January 2021 by Steve M.
There is no worse Walmart in the region (except perhaps the Skibo store that I haven't been to in ten years) than this location. Regardless of time of day or department, the isles are generally not stocked. Simultaneously, there are pallets and pallets of items stacked up, preventing movement around the store. As you make your way through the obstacle course of empty shelves and isles full of pallets, you find your path further blocked by order pickers hustling massive carts of product. Finally, you find yourself at a self-service kiosk that invariably needs some sort of override; Good luck finding an attendant. Further, the store is usually trashed with debris. The parking lot is always a mess with random carts, trash and traffic is abhorrent. As frustrating as the traffic is, the security vehicles actually make the issue worse and can generally be found preventing movement through the lot.
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May 2020 by Susan G.
I bought groceries online 3 times and the 1st time was great and fast, but the 2nd & 3rd was a nightmare. We waited for 45 mins the 2nd time and much longer the 3rd time. The 3rd time we saw cars come and go but not one associate ask us about our groceries! That time I was going to leave but went in to speak to a manager. I waited another 15 minutes. I explained to him what had happened and he said he would take care of it. They finally brought our groceries out then the card machine would not work....so another 20 minutes!! So we were at Walmart in the parking lot for 1 1/2 hours easy, which should have been a 10-15 minute wait!! I have no intentions of online shopping ever with this Walmart ever again!!!
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May 2020 by Catherine P.
Overall people are rude! First time coming to the this location and found individuals just rude. When reaching for a basket, I was yelled at by say "Madam, I need to give this to you" (for the virus situation) and was quite embarrassed and stepped back to wait. Individuals behind me were given theirs and I was skipped until no one else was waiting. When looking for walnuts, I was told it was by the Gatorade and I stated that was a strange location and went to find them. I walked and searched for 30 mins. (Never found them). Don't rely for any help.
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April 2020 by D. G.
Pathetic and dirty store and parking lot. Old shopping carts that have bent and flat wheels, and employees who just point where they think something might be. Wal Mart at it's worst as usual.
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January 2020 by Eric W.
If you plan on doing preorder and pickup for your groceries to save time forget about it. Average delay is 30-45 mins AFTER what you select for pickup time. Today it was over an hour late..When this happened previously I thought maybe it's an off day as it happens.... I was incorrect as it seems to be the standard at this location. Today I was supposed to pick up at 3pm, it's now almost 4:30 and I just received my groceries. I've done pickup many times before at various other stores, and every time I have received my order in the time selected online. This store being the exception. The entire point of this feature is so people on a tight schedule can do their shopping online and pick it up. This will be the last time I shop at Walmart for grocery items as it is 100% UNRELIABLE. .
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November 2019 by Terry M.
This store never has the roper amount of cashiers. Middle of the day busy and only 2 registers open. They rely on self check out to get people through but if you have a large purchase you frozen food will thaw out before u can checked out. Bunch of people in yellow vests walking around but don't do anything to help the situation. They should be able to read the environment and facilitate customers getting through.
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September 2019 by Kimberly L.
This Walmart is the absolute worst one I've shopped in. My husband has to drag me in kicking and screaming, lol. The shelves are always bare with certain items. Most times they are out of most things I want. They do have some good employees if you can find one. Sunday nights are so bad, they don't keep the staff and there is no one to ask a question. If you do find an associate theirs no one they can call for help.