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October 2024 by Randy Earle
The worst dealership I have ever dealt with I have a 2023 Outlander with no acceleration its been like it since it was new its been in the shop a half dozen times with no major work done on it either time top up transmission fluid last time as if this was supposed to fix the problem, the car is dangerous to drive, you need to talk to some one forget about it they are always in a meeting I am not the only person experiencing this problem other people are having the same issue hoping to hear back from other people to take some kind of action stay away from Mitsubishi .
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October 2024 by jesse susada
We went there to purchase their pre-owned car. We have chosen the car already and paid a downpayment to have it sent to a shop for inspection. The next day, the sales agent called me to inform that the car met an accident while driving to the shop. I just can't believe it. They offered me another car with the same model but with more mileage on it, but up until this time, it is not available. Very disappointed with this shop and the sales agent who assisted me. :(
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September 2024 by Justin McCarthy
Attentive service. Excellent vehicles. Helpful when paying. Fast and convenient shuttle.
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September 2024 by Marc Robertson
Avoid like the plague. The vehicles and the dealership are seriously lacking. Not impressed.
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August 2024 by Altaf Hussain
Nice n friendly atmosphere n co operative staff . Free coffee n cookies for waiting, tasty one
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August 2024 by Hojat Farshi
I left car for two months for some issues and air conditioner too and I spent 800$ just for fixing air conditioners but just blowing hot air
Over 1 months Im just waiting for charging gas, some one asked me come Monday and we will fix that but still they asking me come other day
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July 2024 by Calvin Russell
What here with a buddy to look at some vehicles. Great service with no pressure tactics.
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June 2024 by justin paul
The Worst service ever in st johns
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February 2024 by Craig Payne
I purchased a 2020 Outlander with 33000 km on it and the radio wasn't working . I had it replaced on warranty and it went out again less than 7 months later . I called the dealer and they said there is nothing we can do because I was over my km by 10000 . I called head office and they told me the same story.I own two Outlanders now but wouldn't buy either other one. Most dealers would at least try to resolve the problem
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January 2024 by Matthew Furlong
Purchased a used Mitsubishi Eclipse Cross from Hickman about six months ago, which I'm enjoying very much. No complaints with the SUV thus far. As for service --I've only had two occasions to take my vehicle in to Mitsubishi and the service was poor both times. Most recently for a seasonal tire change -- one of my winter tires had a nail in it so they changed three while I paid for a replacement-fourth, which they were to order in and call me when ready. I called back exactly one month later because I hadn't heard anything and they had no record of it. Waiting for a resolution as I type this.Getting service at a dealership is obviously more expensive -- you'd hope you could get at least adequate customer service for the price.
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October 2023 by Donna Murphy
Seen April Gordon, test drives two vehicles had a great experience. Definitely considering buying a vehicle there
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September 2023 by Anne P
My sister purchased a 2018 Mirage from Capital and just after two payments she was stuck with $500 expense to replace a part and they would not back her up for help with the expense. Dont buy from Capital Mitsubishi. Not recommended.
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August 2023 by Billy Ashley
Went there had my transmission oil changed cost me over $500 absoutley ridiculous this is why unless it's warranty work NEVER NEVER NEVER bring your car to a dealer .I checked several other reputable garages in st. John's end the highest quote for the exact same work $200 quite the difference no. Lesson learned
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June 2023 by Jordan Squires
had to bring a 2014 lancer in twice, going to be the third time now and already costed over $1100, nothing related to the problem was fixed. don't bother going for repairs because you'll get charged for random work that doesn't need to be done and still come out with the same problem. extremely disappointing service.
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May 2023 by Vipin George
From my experience, felt poor vehicle service in this provider . No proper communication with the customer and very slow process .Did Not finish service in time unfortunately.I will recommend their vehicle sale service but never recommend the vehicle service section.
