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December 2023 by Adam Barnes
Well stocked store with good staff.
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December 2023 by Daniel Johnson
Poor hours of operation and really slow service from the pharmacy itself.
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April 2023 by Joshua Hamilton
Use to have a doctor here they never answers the phone leaves u on hold for hours I wouldn’t suggest having a doctor here u can never get in to see them or even talk to anyone u can call 10 times thru out the day an still nothing
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October 2022 by Amgad Abbas أمجد عباس
Went today October 4th 2022 to Lawton branch in paradise ,NL at 1:25 pm to check in the pharmacist said we are closed till 1:30 which is fine with me so I waited till 1:30 pm and checked in to get medicine for me and my daughter .Then she told me that I can pick it after 2 hours so I went back almost at 5 pm to pick it but there was another pharmacist and she said that my medicine is not ready and my daughter is ready come back later so I went to do some things and came back at 6:30 pm to pick . Then she told me that my date of birth is not right in my insurance policy so I showed her that it’s accurate on the insurance company account and she also told me that also my daughter was not enrolled . So I called the insurance company and they confirmed the information to her that I am enrolled and my daughter is enrolled and she insists that she can’t find my policy at all and half an hour before she was saying that I am having a wrong date of birth . Then I left her and keep rooming in the store till they fix this issue , she called me and said she played around and managed to get my policy but my daughter is not enrolled and I stayed another half an hour and left the store at 8:15 pm without getting any medicine neither for me or my daughter . Thanks lawtons Paradise I will never come to your store again . And will call my family doctor to resend my prescription to another pharmacy .
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October 2022 by Matthew S.
Pharmacy wont fill a faxed in prescription unless you go in or call, but they dont pick up their phone of course so you habe to go in and wait 30 min defeating the purpose of a faxed prescription. Their call in auto refill system also doesnt seem to work at all. Called mine in this morning and the system said it will be ready at noon but the Pharmacy said that the system puts it in for the following day gor after 4 regardless of what the phone said. Spent 30 minutes waiting just to have to go home and come back another day or wait another 30 minutes for them to count 30 pills. Top it all off their seem extremely disorganized and has difficulty finding perspirations and patients in the system.
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August 2022 by Kyle
Store manager is on a power trip. Enforcing a vaccine mandate on delivery drivers when its not required. Or required to enter the store at all. After calling head office they also say he shouldn't be doing it but haven't been able to deal with him. Apparently he's "difficult"
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May 2022 by Mary Anthony
They have a beautiful selection of everything.
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March 2022 by Mari-Lynn Taylor
A corporation of this size should adjust advertised hours to match actual store hours.
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February 2022 by Denise Owen
I was very disgusted with the service my senior parents received there today! The lady in the medical part was very helpful and kind but the trouble began when they got checked out at the front of the store.The cashier was not very pleasant and could not wait to get them served and rushed away from them. My parents put their items in the bag and when they looked for an item that my mom paid for it was not in the bag! I checked the cart and the bag but was not there. The other cashier went over by the other cash register and said well it is not there and that this was a problem lately. She was not very considerate of my parents at all. I think she felt that they were trying to get another item to replace that one so they would have two!! My parents are very honest people and to me the way the lady spoke to my parents was very disrespectful and harsh.My parents were out the money and the item. It is hard for seniors to have to but items they can use but to have paid for an item and not even receive it was uncalled for! I will never shop there again.
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January 2022 by Karen Mary
Terrible customer service from pharmacy
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September 2021 by Lorena Matthews
Staff at front of store helpful and friendly. Staff in pharmacy knowledgeable and will answer your questions no matter how busy they are. Store itself is very clean and well stocked.