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August 2023 by Janice Pender
Walked in and sales people were in a discussion. One person looked over and smiled but didn't actually acknowledge us. Waited over 15 minutes minutes and was not spoken to at all. We left at that point. I have to say, the service has really deteriorated over the years....This was the place to shop years ago... The current staff just doesn't seem to care.
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March 2023 by Kyle Blakey
Ordered a couch. Buddy said they had it 3 separate times. Said they did well they didn't. Got the couch and it was damaged. They offered me items of a separate couch. I will never go back.
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February 2023 by Jamie Peddle
Terrible service from the sales staff right up to the manager. Will never return.
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September 2022 by Don DiCesare
Purchased a GE dryer roughly a year ago. These dryers are known to have an issue with the timer knob. The knob, overtime will crack on the inside and cease to work. It's an easy replacement, or at least it should be.We contacted the Coleman's BrandSource location in Deer Lake, they had the part, would gladly help us out but suggested we contact the Corner Brook location first since we live here and it's closer. They were pretty confident they had the same part as it's a known issue and they keep them stocked.The person we made contact with in Corner Brook claimed their Parts and Service Specialist was on vacation and due to this, could not even sell us the knob we needed. We were surprised because the Deer Lake location shares this same specialist apparently but they had no issue giving us the part. We informed them their location in Deer Lake suggested we check with them first, to save us a trip. They seemed surprised that location made such a claim, the lady on the phone made absolutely no attempt to help. We were willing to purchase the knob at whatever cost.We called the Deer Lake location back, explained what was told to us, they told us if we made the trip out to Deer Lake they'd give us the knob at no cost, they order in dozens because it's such a common issue for people to run into with this brand of dryer. We did, and they did give us the knob at no cost to us other than the gas and inconvenience of driving out and back.If you want any products with Colemans, I highly suggest you deal with the crowd out in Deer Lake. They were informative, knowledgeable and went above and beyond to help. I can not say the same about the location in Corner Brook.
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April 2022 by Nikki Wells
Best service ever. In and out within 10 minutes with new washer and dryer.
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March 2022 by Calvin Russell
Good service and good deals. Only issue because of Covid, can't get the item I need until middle of June.They do have a good selection of product to look at.
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February 2022 by jeff Brake
My shopping experience at Colemans Brand source was outstanding, from the sales people to the delivery guys. The effort they made to satisfy my many requests was outstanding. Safe to say this will be the first place I will ever go for the Furniture and appliance needs. Thanks to everyone that I had a pleasure to deal with at this store.
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March 2021 by Scott Andrews
the lady I dealt with was very nice , however the product I wanted to buy is 50 kms away and tell me I have to wait two weeks to receive it or drive up myself and get it myself , and when I called back to ask if I could possible receive it sooner , I was told it is what it is ! not good service for a repeat customer
