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February 2024 by Stephen Brinson
I was asked if I needed help which I did at that time. Instead of telling me where to go, they actually took me to the area of store I wanted to be. I'm not good with peoples directions that are shotty at the best of times! LolOverall great service!
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February 2024 by Dorothy Henderson
Wish gas prices would stop climbing. But service Great.
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February 2024 by Terry W
Was asked by the staff to provide proof that I can't wear a mask ... I called the head office on the main land a dove into him . I didn't see the lady back at Kent's after wondering if she got the boot for discrimination? Fingers crossed ?
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November 2023 by Tracy Smith
No one seemed to know where anything was. I don't shop at Kent but had to run in while I was at work.Was in there good 25 minutes for 2 little items.
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October 2023 by Alex C.
Knowledgeable staff in the yard and bay.Assisted with building / siding questions and directed me to the proper materials.Kent Contractor are the best !
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August 2023 by Aiden D.
Tidy, well organized store but I had difficulty finding someone to help me. Also, the patio stones that I was looking for were more expensive than their competitors. At least the yard staff were very friendly and helpful.
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June 2023 by Jamie Bishop
Every tine I’m in the lumberyard if anyone is working there they have no idea how to help I’ll never go back
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April 2023 by Jordan Power
The store is very short staffed so it’s hard to get any service. Most of the staff I have dealt with have been helpful enough but very irritating to walk up and down isles for 10 plus minutes trying to find someone to ask for help.
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January 2023 by Terry Reid
Very friendly, knowledgeable, and helpful staff!
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November 2022 by Phillip Walsh
They got what you want so you go anyway and it's not a bad spot
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October 2022 by Guy Dorge
We recently moved from BC to NL and the friendly, helpful staff, such as Lisa R at the Project Center and Keith H have always gone above and beyond to assist with planning and making sure we received prompt service and straight information. We have not seen this level of excellence in Customer Service in Any store for a long time. Thank you for helping us feel Welcome in NL.
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September 2022 by Brian Peyton
I shop here about 3times a week for lumber and supplies. The staff are very friendly in all stores and they are upto date on the products they sell or reccomend to their customers.Customers are always greeted with a smile and also ask if the customer needs help.Very professional .But one thing I like the most,as soon as you step into the store you are are greeted. Kinda makes a person feel special.
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September 2022 by Tony Fouchard
Why close at 6 pm on week days ?
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July 2022 by Rick Barnes
I engaged the project desk to replace a couple of windows and some minor repairs in a house in Kelligrews. The desk wrote up my request and said a contractor would call me. A couple of weeks later, a message appeared on my vmail. I returned the call but couldn’t get a live person and left messages. Eventually, the contractor, Troy, returned my call. His response was, some of the work I needed done was “not what Kent does” and further, he “wasn’t going to drive all the way out there” just to give me an estimate on a job. Thanks Kent, for wasting my time. Kent should tell customers who approach their “project desk” that regardless of any discussion and paper work at the desk, all potential transactions are at the whim of their sketchy contractors.
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July 2022 by Steve Melee
Clean and organized. Helpful staff. Was returning an item without a receipt and had no problem doing so.
