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March 2024 by Margaret Stares
Very helpful staff. Parking can be dodgy if the parking lot has a few cars, backing out is not an option. Now if they'd only carry my favourite flavour!
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January 2024 by Ian Warren
Horrible customer service. I bought a pack of 2 vape pods 7 days ago, I opened the second pod today and it didn't work at all. I tried to exchange it because it was defective and they said no. I can't believe they are willing to lose a customer over something they sell for $15.99 and they would get a credit from their vendor. They also said I didn't have a receipt, even though they were able to look up my receipt by my phone number, I was told I needed the paper receipt. I was also told that I should have reported the defective pod within 48 hours, I didn't realize I was supposed to test both pods as soon as I got them! There is another vape shop in Clarenville, but if you do choose to do business with this place, keep all of your receipts and test all of your pods as soon as you get them.Edit regarding response from the owner: I appreciate you acknowledging this but 25 points is only worth $5, while this is better than nothing, it doesn't cover even one vape pod in the 2 pack. I understand you've been taken advantage of by customers in the past, but that has nothing to do with me, I've been a loyal customer for many years. This product was defective and I do expect a replacement. I've already contacted your vendor and the manufacturer via email to see if they will issue a credit for manufacturing defects. I'll also change brands if the vendor and/or manufacturer won't issue a credit for a manufacturing defect. I'll update here once I hear back.
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December 2023 by Ian W.
Horrible customer service. I bought a pack of 2 vape pods 7 days ago, I opened the second pod today and it didn't work at all. I tried to exchange it because it was defective and they said no. I can't believe they are willing to lose a customer over something they sell for $15.99 and they would get a credit from their vendor. They also said I didn't have a receipt, even though they were able to look up my receipt by my phone number, I was told I needed the paper receipt. I was also told that I should have reported the defective pod within 48 hours, I didn't realize I was supposed to test both pods as soon as I got them! There is another vape shop in Clarenville, but if you do choose to do business with this place, keep all of your receipts and test all of your pods as soon as you get them.
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October 2023 by Tyler Scott
Awesome store! Great selection and service!
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June 2023 by Amethyst Paige
Great staff, kind and welcoming
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February 2023 by Jess Spurrell
Love this place. Beautiful glass, & helpful staff.
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February 2023 by Roman Peddle
The counter staff is always friendly and it's a pleasure going there.
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February 2022 by Tracey frive4life
Such an educated staff and so much selection.
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February 2022 by Mike Wiseman
The only place i buy my vape and equipment
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February 2022 by Lee Avery
Friendly staff and well organized for the times I've been there
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February 2022 by Chris Rawson
They adhere to my puffin needs and the staff , very helpful
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February 2022 by Nicolee Sashaa Robbins
They need to stock up on pods and juices especially the Raspberry sour apple that goes very fast
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February 2022 by edward oneil
very friendly service
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February 2022 by MOE Bro
Get place and the owner calls to see if everything you have got is working well.....I well be back......
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February 2022 by morgan
Good service with fair prices
