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March 2024 by B Vau
I hardly ever ship packages so goin into this store I didn’t know anything, I’ve been to this location twice and both times the employees went above and beyond to help me and make sure I was satisfied
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February 2024 by Rob Thedr
Unfortunately, the employees seem more concerned about creating a toxic environment filled with unrequested and unwelcomed negative political commentary than about providing decent customer service.
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February 2024 by fanzareli88
amazing help !! These girls are the best !!!! thanks
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December 2023 by Francesco Simeone
Amazing experience with knowledge and friendly stay. They must have new ownership because that was the best running UPS store I have ever been too.
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October 2023 by Mary DiNapoli
Mersiha and Beth were kind and considerate when I needed to pack up and return a rug to Amazon. Thank you both for being so helpful!
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October 2023 by L
USELESS!!!NO ANSWER TO EMAIL.NO ONE ANSWERS PHONE!WRONG NUMBER ON RECIEPT!WRONG NUMBER ON REPLY EMAIL.TERRIBLE BUSINESS!!!Go to New Hartford UPS location to send any packages. Can track packages immediately.
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July 2023 by Anna Baker
A return is missing and I've been calling non stop for 2 hours with no answer. I get they can get busy but NOTHING IN 2 HOURS!? Absolutely ridiculous!
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July 2023 by Diane Vitalo
If i could give them a zero i would !They want to charge for a small plastic bag. While they thro them out .
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July 2023 by Louis Martino
Very rude and condescending if amazon didn't force me to go there I wouldn't step foot in there.
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July 2023 by Michael E.
Good service, convenient location, lots of collateral products. Hoping no strike! Thanks
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June 2023 by Bernard Moore
Hours on the door says it’s open, but no one is in there…waste of a drive over here. Thanks!
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June 2023 by Jessica Davis
Don’t come here hours are WRONG not open like they advertised! Smh!
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June 2023 by Kasandra Smaldone
If you’ve had a bad experience here awhile back- please give them another shot! New owner, super nice staff & they’re speedy! No more bad attitudes and ridiculously long lines!
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June 2023 by Allison Noneya
The owner is arrogant and rude. The place is always a mess behind the counter. They aren’t customer oriented.
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April 2023 by Brad Kempeny
Aside from UPS's notoriously awful shipping, they don't actually have a notary public, contrary to what their website says.
