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July 2024 by Joe Reich
They got me in at the last minute before the July 4 holiday. Great car, fast service, no shenanigans. Would rent from here again.
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July 2024 by Nina S
Over charged, Dirty cars, dirty office, and overall terrible business relations. I do not recommend.
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June 2024 by Veronica Davis
Wasn't bad vehicle was clean. Fast service
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June 2024 by David Brutsky
My personal vehicle had to get towed so I was planning to spend $420 for a week to rent a car, they charged $757 for 9 days, not even including insurance. I got a beat up Tesla, smells like sweat every time AC goes on, inside panels coming apart, tail light has water and is broken, dirty inside. Rental has hidden fees, tricky wording so you don’t even understand what you are signing up for. They also charged a “convenience fee” just for using the thruway PLUS the normal tolls. Will not be using them again.
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May 2024 by Aung Htet Myat Han (Zaid)
They do not explain everything before you rented.
Only charge additional after you return the car
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March 2024 by Lauren J
Terrible customer service
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December 2023 by Russ
Tried to rent from them twice but could not. 1st thing told me after I rented.. it would cost me an additional $200. For a security deposit. WTH .So the second time I rented a car then they said it will cost $500. for a security deposit. WTH. cause I used a Denver card. Stupid Hertz Car Rental will never go back there again. I will stick with U-Haul, much nicer and a whole lot Cheaper.
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December 2023 by frank Rogers
Justin was great.
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December 2023 by Michael Yandle
Good car we rented after accident- quick service n n friendly mngmt.
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November 2023 by Me
Dirty cars, major attitudes, not friendly at all
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October 2023 by MJ
A car rental place with no cars to rent
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October 2023 by David Pham
Does not help meet expectations of customers. I do not recommend using Hertz at this location.
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September 2023 by Dr.William R Hendricks,jr (Bill)
Not very nice people, I'll just say that..☢️☢️
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September 2023 by Lisamechelle LaLonde
I made a reservation a week before, , talked with the branch manager Nicole. I was told my deposit would be $200 and I had to use the and card I was never told that IF that card was a debit card it would be a $500 deposit. Nor was I told that I could use a different card for said deposit. Long story short, they ran a credit check, lowered my criteria score and took more than double the amount for a deposit. I was in a bind with no other options as I had to bring my daughter back to college over 5 hours away. The suv we got was only slightly bigger than my Fiesta. I don't think he did is going to fit. I lived this location and never had a problem like this before.. . But I'll never rent from them again after this.
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April 2023 by Aaron Barnett
Save yourself the headache and go to Enterprise, they’ll treat you with respect. At Hertz, I had the displeasure of dealing with one of the laziest, most clueless, and worst customer service representatives I’ve ever dealt with, and that’s not mentioning the hidden policies and fees.
