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“I came to open an account with Mr. Reed. Very nice gentleman. Will have my husband come in to open an account. The branch energy is friendly and I felt welcomed.”
“My team and I was looking for capital for our business lately to expand operations. Madison Funding Partners have been great and their agents helped me with the process for quick approval. I will be using them again if the need for capital arises again. Thanks so much!”
“The female teller with short hair and glasses provided exceptional service during my recent visit (5/8/24). Her attention to detail and efficiency ensured that all my needs were promptly addressed. Unlike some individuals who offer minimal assistance, she went above and beyond to ensure my understanding and satisfaction. Regrettably, I did not obtain her name during my brief visit, but I commend her professionalism and express my gratitude for her outstanding assistance. The overall experience was efficient, with minimal waiting time.”
“I was very happy of my experience at this location. I can say first that I was pissed seeing that I had to still wait even after setting an appointment and getting there before time. One of the representative greeted me at the entrance so she can know how to assist me. After checking me in, Andy Eustache was so professional in welcoming me to his space. I came in to have 3 matters resolved. After Andy closely paid attention to my situation. He was able to offer me a product that I thought I would not qualify for . Also the fact that he speaks multiple languages just like me, this made me feel like he could relate to my experience. As a former commercial banking employee, he went above and beyond to assist me. I really appreciate every one in the branch as this was my first time visiting this location. Thank you MCU for continuing providing services that us members really need in our financial journey.”
“Mr Clinton, Thank you for helping me, with your suggestion to take out a personal Loan to pay off my high credit card debt. For my surprise I was approved the next day, with 1/of what I was paying before. THANKS ? AND,HE WAS VERY HELPFUL, Professional and EASY TO TALK TO.”
10AM - 2PM
4901 13th Ave, Brooklyn
Banks
“Opened an account today and got everything setup with Eran’s help. He’s awesome and was really patient with us. I will go tell my other colleagues to look for Eran next time ?”
“I recently had the pleasure of working with Antoinette in securing a Mercedes, and she truly went above and beyond to secure me a fantastic deal on my new car. Her expertise and negotiation skills were evident as she navigated through various options to ensure I got the best price possible. Antoinette's dedication to customer satisfaction was remarkable, and her efforts made the entire buying experience smooth and enjoyable. I'm incredibly grateful for her assistance on this purchase! Will definitely come back.”
“I absolutely love this location. Everytime I go in person my problems are assisted. My banker Alaysa always assists me with a smile on her face. Ms. Garcia takes her time, never rush and always finds a solution ?She and her associates are making a change in the banking system. They all need to be promoted for there hard work.”
“Was so happy when I entered branch today to see a familiar face I hadn't seen in a while. Kathy Solero greeted me with a smile and always remembers me by name making my banking experience so personal. She is always able to meet my needs with efficiency and in a timely manner. I would suggest this branch to anyone in need of banking services.”
8 AM - 10 PM
1860 Broadway, New York
Banks
“After being given the "bum's rush" out the door because greedy HSBC Bank was exiting all their retail banking services, I was forced to vacate my safe deposit box and close out all my accounts. I was left out in the cold worrying about where to secure all my valuable paperwork which included deeds, service discharge papers, and a who slew of documents which filled a rather large box. Chase stepped up to the plate and I was not only able to get a safe deposit box gratis but was also able to link all my Chase accounts dating back some 40+ years. I now no longer waste hours having to trek into Manhattan (ugh!) each time I need to access my safe deposit box but just walk a block for banking nirvana. No more putting up with HSBC attitude with difficult to understand accents but have overly generous perks which I had to pay for previously at greedy HSBC. This includes interest on all my Chase accounts including savings, but more importantly interest on my checking accounts. Checks are FREE, ATM fees are waived, but more importantly no more costly annual rental fees for safe deposit boxes. Retail banking is slowly going by way of the dinosaur and I pity those of very modest means being gouged by all these banks and this includes both friends and family. Sign of the times and expected to grow even worse. Finally many thanks to William Zhang, a very gifted Chase employee who made my transition from evil HSBC to Chase a bit less stressful. Now if only Chase will staff multiple teller windows (versus just the one...ugh!) and bring back notary services it will be epic and worth shouting from the rooftops.”
“The absolute best bank I have ever banked with! The staff is amazing and very knowledgeable on any banking issue you can think of. Maria has been great to work with and the entire staff has been very accommodating during the pandemic. My mother and brother bank here and they have always treated us life family:)”
“The service is unbelievable, response for needs immediate, and the team and Ms. Aviles makes it all happen. My issue has to do with the make over of the branch. It is visually disturbing (wall treatment especially) and I already know that one of my clients will now not come into the branch due to it. Please plain white walls would be a vast improvement.”
“The best banking experience I have ever had. Anthony offers an extremely personalized and caring experience at Blue Foundry. The team is always really helpful when I have any questions and if there is a problem it is solved same day.Not only is the local Hackensack branch amazing, the remote team that handles online banking will call me personally to handle any issues or inform me of potential security concerns. They have given me their direct lines and will pick up the phone to handle any issues I am having.This is THE bank you should be banking with. You will be taken care of at Blue Foundry Hackensack.”
“Michael Santana was of great service and got my bank account opened quickly and efficiently, he was also super knowledgeable, overall a great experience! Thank you!”
“Our experience with Merchant Industry has been outstanding from day one. Their comprehensive payment processing solutions, including surcharging options, have been instrumental in our success. Their commitment to excellence and their client-centered approach have truly set them apart. Income growth has been a significant outcome of our partnership with Merchant Industry, and their award-winning support team has been a crucial part of our journey. We couldn't be happier with our decision to partner with them.”
“You’re treated with respect and no wait time. Very concerned to make sure your account is safe. They check your identity throughly to make sure it’s you. Very professional and pleasant.”
Closed
953 3rd Ave, New York
Banks
“Went to TD bank at this location and had a great bit of miscommunication with a teller.If it was not sorted out it would have resulted in seriously delaying an important business I needed to have done, and even cost me financally.Thankfully , Chante stepped in to sort out the situation and she did it like a professional.She was businesslike and patient, problem solved.Also, she advised me as to how to avoid a similar situation in the future.Thank you Chante! TD is better off for having an employee like you. You saved my day!”
“I had a wonderful experience at Ponce Bank in Astoria. First of all, I was welcomed with a smile. The business development manager Mr. Roberto Leon and his team were helpful, great listeners, and informative. It was easy for me to ask questions before opening my business account. I was wondering if I need to come to the branch to use ATM, but Ponce allows their customers to use Citi bank ATMs for free. Overall, I am happy with them.”
“I desperately needed a notary and none in my area were convenient. I called the UPS store and they suggested I try this bank. I called and Kerry told me the notary was there until 7! I made it here and they explained and took care of me immediately.wanda Torres, the notary took care of it all and was extremely professional and kind. BTW, parking is a dream!”
“Very nice people here.NO overnight parking but you can park on the street at your own risk!Delivery app: 8:00 AM,arrived at 7:40 AM ,full load and out 8:19 AM.Good place for delivery.I have no Ideea if they’re have a restroom for drivers …Thank you guys!”
“I'm a client of Santader bank for long time. They try to do something different by going full digital, no teller, only customer service and no cash withdraw except ATM. The work place looks modern and nice. They have cafe inside the branch. If you want to use the privet room, you need to reserve it first but the open space is open for everyone. The limitation of the bank sash as maximum of deposit check amount per time and per month, Zelle maximum per day and month need to improve. I had to close my business account here once and move to a bigger bank because the bank is too small, has so limitation and couldn't support my business needs. I still have my personal account here but with the limitation, sometime still not convenient.”
“I made an appointment with Sook on 11/16 and she was extremely helpful in everyway.Excellent professionalism and outstanding customer service!I would highly recommend Sook if you need have any issues or questions with your accounts.”
“Jimmy Rodriguez was exceptional! He helped me with all my inquiries and issues and definitely took my anxiety away by problem solving. I will continue doing business with this bank because of him! Thank you Jimmy for all you did to help me!”
“I had a great experience at this location. It is recently renovated and quite spacious and clean. I was greeted with a smile when I entered the branch. I had an appointment already. I barely waited for a minute. Christopher Curry was very kind, courteous, and helpful with everything I needed to get done that day. He even offered me water. He also followed up via phone after the appointment to make sure everything worked out. The only con was that the air conditioning was not working and it was an especially hot day. I believe it has been fixed since.”
“My experience with Trustco could not have been better. They did almost all of the work in getting my application in order, they accommodated my closing date preference and the closing was very quick and without issue. I would highly recommend this group to anyone looking for a great loan experience.”
Closed
469 7th Ave, New York
Banks
“Michelle is the best. She helped me with my mother's account. The TD branches in Brooklyn are the worst and they need retraining. They need Michelle to show them how to render excellent customer service.”
Open 24 hours
10 Columbus Cir, New York
Banks
“Deutsche Bank announced its partnership with the #Universal Hip Hop Museum's Hip Hop Pride celebration for the 50th anniversary of Hip Hop culture. It's a beautiful space and it was a great event. Happy Pride 2023”
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“Great service here. Really wish you had Zelle integrated with digital banking, I don't trust "Pay It Now." If something goes wrong nothing can be done at the branch, you have to go through the 3rd party and that's a bit concerning.”