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“I truly love how nice and respectful ALL staffs are! They’re always doing their best to help everyone, from the supervisor going out to help customer to use the machine, to every staff being friendly and always smiling. I truly appreciate everything you all do.”
“Had such a great experience with an amazing employee today a big thank you to Candice at UPS in Croton she just went above and beyond for me and it’s so nice to feel that someone can just do a small gesture to help me out she made my day! She has always been so nice and has such a warm smile when she greats you and always says have a great day. I have to take the time to appreciate her because she deserves it and works really hard I am thankful she works there and I hope UPS knows how wonderful she is! Thank you Candice!”
“I’ve been going to this location for the last few years. I’ve never had an issue and never have had to wait more than a few minutes when it’s busy. Staff members are knowledgeable and have always courteous.”
“Katonah shipping has always been convenient, simple and helpful. The staff have always been friendly. Not sure if I should truly share the next part and at the same time I should (supplies could possibly hit new lows after the share ?). They have the greatest and most ecclectic greeting cards I've seen in one location. There I've shared my well kept secret!”
8:30AM - 6:30PM
108 The Ln, Somers
Shipping Centers
“The UPS Store in Somers are among the best. They take care of you and know you by name. They bring a sense of friendliness and community to their atmosphere. They are always there to help no matter what.”
1 - 4:30PM 7:30AM - 12:30PM
85 Ryder Rd, MARYKNOLL
Shipping Centers
“I called this post earlier to inquire about an issue I have been dealing with and I am blown away by Peters professionalism. Peter showed knowledge and was willing to speak with me like a human. Peter went above and beyond which is super rare in the world today. If I can ever utilize this post office in anyway or send others to this location I will do so 100% without hesitation. Thank you Peter, I appreciate everything to did for me today!!Dave B.”
“Great, friendly service. Always feel welcome when I stop by. Services and packing materials are very fairly priced compared to others. The place is a bit hidden, but parking is ample. This is the my go to place for shipping services.”
“Just had an awesome customer experience here. I was carrying in boxes so Jaiden came out to meet me at the door and help me get in. He was then extremely polite and quickly walked me through my shipment. Great service. Thanks, Jaiden!”
“Excellent Customer Service, Always! Best Post Office in. All of Westchester and Putnam County, also the best in NYC! Been coming here for yrs. Valerie makes the Post Office. She’s the only one left. Even when there are crass,rough around the edges Supervisors, Valerie knows how to navigate it so we are valued and treated with honor ,decency and integrity.”
“Great service at the Mt. Kisco Staples location. The staff that helped me was very knowledgeable and she also took her time to
share the rewards program and walked me through the process.
Great rewards program, I immediately saved $30 on my purchases.”
“This is the best Post Office! Maybe I'm just lucky but most of the time I visit there aren't long lanes, or they move quickly. Staff is very knowledgeable, professional and friendly and always try to help as best they can. Numerous times helped me to find the cheapest shipping option.”
“I asked THE UPS STORE #5527 to arrange the collection, packaging and despatch of a print I had bought at auction. It was framed. The initial estimate covered the cost of packaging a highly breakable frame. I didn’t want the frame and asked my contact at UPS if he could remove it and send the print rolled in a tube. I expected the normal bureaucratic procedural response: ‘ we do not interfere in customer’s items ..’ etc etc. but no, not at the all: the extremely friendly intelligent and responsive UPS person said he would take the print out and send it frameless and thus reduced the costs by 60% ! Not only that but throughout this interaction he guided me through the nuances of the payment system and other potential problems
A remarkable, intelligent, open-minded experience.
Many organisations - often while they are making you wait hours to talk one of their operatives- claim that ‘customer service is our priority’. This usually rings false; profits and share prices are their priority. But in the case of THE UPS STORE #5527 this mantra is true !”
“Katonah postmaster was terrific, I had an issue trying to forward a business address as we moved. Online service was not helpful and she walked me through it and within 10 days or so the business mail started to get delivered, she was patient and so helpful!”
2:30 - 5PM 8AM - 1PM
8 Front St, Croton Falls
Shipping Centers
“Those that are giving bad reviews to Anthony and the Croton Falls Post Office need a reality check. I guess you people in the 'burbs need a lot of hand holding. Go to NYC or even Yonkers post office and see what really poor service is about. People who think they shouldn't have to wait in line, need no appointment for a passport , cheat on the weight of the items they use a pre-paid label with or become consumed with someone's soup order need psychiatric care. Most of us hard working individuals have more to do with our time and value someone who is proficient, efficient and in my case open the PO on time!!! Get a grip people. Anthony is exceptional, conscientious and cares about his job. Need to clone this guy!!!”
2:30 - 4:45PM 8:30AM - 1PM
2042 Albany Post Rd Ste 3, Croton-On-Hudson
Shipping Centers
“Great little post office. Never a line and Joe is always super friendly, helpful and willing to go the extra mile for you. I had to send a package that didn't quite fit in the standard box and he took the time and effort to bend, fold and tape it all together so I could send it. Way more than he needed to do!”
“The person at the counter, Dona, was so nice! It was so quick and easy, and made it much easier to get to the all the other places I needed to get to ON TIME! She answered my questions, and was patient and polite.”
“I'm always happy to run to Staples for needed supplies and equipment. They have a great website & app, but I have a store five minutes from home, so I don't always internet shop. The teller was very helpful connecting me to my coupon on the app. She had so much patience, which is rare these days.”
“Everyone is always pleasant and courteous. Post offices have a bad rep sometimes but I find this one stress free and easy. I don’t really get the negative reviews. Sometimes packages get lost because it goes through a huge system after it leaves the local branch. I wouldn’t blame them for that.”
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“Very nice clean place, guy that took care of me is friendly and works fast. Jack of all trades, you can send FedEx, UPS here, he gave me options for both to get the best shipping rate. Great experience!”