-
September 2024 by virginia jenkins
We live in Orange County and travel an hour to have our car serviced. We are always delighted with the service we receive. Kevin is always looking out for us and extremely pleasant to deal with. He is always informative, kind and professional. He is truly an asset to your organization. Keep up the good work.
-
August 2024 by jose aguilar
I liked the service and the efficiency in determining the problem with my vehicle, very good service.
-
August 2024 by Katia Demosthene
Fast service
-
August 2024 by Babu
I gave a deposit on a condition that the deposit is refundable if I decided NOT to go with the deal. We called the next day and notified them that we were not interested in the car. Ever since then, I have been trying to get the refund. It has been more than 2 weeks. It took them a few mins to take the money out and should NOT take 2 weeks to refund
-
August 2024 by Michael Mulvihill
Excellent service , good job by Michael McMahon and Eric Holguin
-
August 2024 by Nayeli Flores
Great experience the service staff were polite and helpful i look forward to my next visit!
-
August 2024 by Santos Roman
Excellent customer service from person receiving the vehicle to Kevin the Advisor.
-
August 2024 by Kathrine M Schwer (Katydid)
Wow! Gr8 cars & great customer service A+!
-
August 2024 by Eugenia Ochoa
My experience with the service perfect. Very kind and with professional experience doing the work. Thanks
-
August 2024 by Sophie Dashuria
ZERO STARS - STAY AWAY - THEY BROKE MY CAR AND COST ME $7000. They also charged me over $1000 for "services" the car didn't need. The biggest -- and most expensive problem -- is that they ruined -- RUINED -- my transmission by using the wrong fluid! This was verified by another Nissan dealership and verified through an internal Nissan investigation. I don't know how this place stays in business. They flushed my CVT transmission -- which the manual says specifically NOT TO DO. Then they put an after market (unauthorized) transmission fluid in my car. Why would I take my car to a dealership if I knew they wouldn't use their own authorized products?! According to other Nissan dealerships in the area this place is well known for charging for "services" that are not actually needed. I won't even go into how rude, aggressive, and nasty they were in their communication with me about trying to resolve this issue (and I tried for MONTHS to work with them to resolve the problems they caused). Their unethical, illegal, and corrupt business practices are reason enough to go anywhere else. I suggest Danbury Nissan--they're nice, helpful, and they don't break your car.
UPDATE: it’s telling that Nissan responded publicly to my review saying they would contact me to resolve this issue, but no one has been in touch.
-
August 2024 by Michael S
Don't bother with this location. After making 2 phone calls over a week ago to have a service tech reach out to me about repairing my car, I still haven't received a call back. If this the level of service that I should expect of Nissan, I will never buy one ever again
-
August 2024 by Joseph Wootten
Cannot beat the service and attention that Mike McMahon offers. Run, don’t walk to this place.
-
August 2024 by Vinny DulA
Don't don't don't go here
You will get scammed.
-
August 2024 by Victoria Liverman
They were courteous, kind, accommodating and knowledgeable of what my concerns were regarding my vehicle. I would highly recommend them to friends and family.
-
August 2024 by bobby weber
Service was great
