10AM - 8PM
650 Lee Blvd, Yorktown Heights“Elijah B. at the Verizon Store in Yorktown Heights, NY helped to fix issues I was having with the parental controls on my son's iPhone 15. He was incredibly helpful and patient, operating with a friendly and smooth temperament. I am so grateful for his service. Exemplary employee!”
11AM - 8PM
B01F, 650 Lee Blvd, Yorktown Heights“Charles and Juan were absolutely awesome helping me set up my new phone and transfer all of my data as well as trouble shooting and RESOLVING my daughter's technical phone issues. We had spent well over an hour on the phone with T-mobile this week with very little success. When you call it's scripted and hard to understand people who don't really know how to trouble shoot issues. This in store visit at the JV Mall was the most productive and best in store experience with TMobile ever as the last visit there was chaotic and poor. Hope T-Mobile keeps improving their talent by hiring knowledgeable, professional personnel who are very helpful team players like Charles and Juan! I was grateful for their problem solving skills!!”
“Very informative and helpful and actually made the time pass in a very pleasant way. I feel like I had a full service experience. I bought a new iPad that I wasn’t expecting to get and beautiful phone cover. Lots of information. Thank you so much for providing such professional service people at your location in Jefferson Valley Mall.”