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“Elijah B. at the Verizon Store in Yorktown Heights, NY helped to fix issues I was having with the parental controls on my son's iPhone 15. He was incredibly helpful and patient, operating with a friendly and smooth temperament. I am so grateful for his service. Exemplary employee!”
“The service I received from Asurian was horrible! The service I received from the Mt. Kisco UBreakiFix store personnel, Jake, Kel, and Wil was fantastic! They all deserve a salary increase and promotion should they desire one!
I was given a run-around by Asurian for weeks trying to file a claim for a cracked screen on my new Galaxy S24+ phone. They kept telling me my phone could not be repaired and I needed to replace the whole phone (which would have cost me a $99 deductible), when the phone was repaired in less than 2 hours! A con job if ever I saw one! Actually, I may take this case to the State Attorney General's Fraud Dept.”
“Gianna helped me w my router and hooked up my house w the best Wi-Fi and cust service. even delt w my " Motha" awesome employee and all around dope service!! Go see her and GET RIGHT W G!”
“I visited the store in Croton on Hudson, and was welcomed graciously and quickly by staff members. They answered all my questions/issues with knowledge and excellent advice. I could not be happier and would highly recommend this store to anyone for their mobile needs. Steve, Lee and Tevin are the best!”
“India at this store is the most helpful person I’ve ever met. I’ve been here twice to upgrade phones and both times she was the greatest. It’s not even my closest store but it worth the trip!!!”
“I brought my laptop in because one of the hinges had broken, causing the frame to separate from the screen. The technician at JRC Wireless was not only very nice but also highly knowledgeable. He fixed the issue within the timeframe given and at an affordable price. I highly recommend JRC Wireless for any laptop repairs.”
“I was trying to switch from FirstNet to ATT. The process took / hours and it still was not solved. In fact I am having issues receiving text and phone calls. And I am unable to access my account. Never ever join FirstNetUpdate to my review. The manager ( I think he was the manager) was able to solve the problem quickly. He was very helpful. The actual ATT customer service line on the phone are horrible. Thank you for solving my issue”
“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”
“Phenomenal - no wait time, clean store, professional staff who seem to know every answer to any question & explain in a kind, unrushed wayTypically I dread "phone errands" but they are so calm & helpful that it was the most simple task to go there.Brenda & Mike you deserve raises ☘️?”
“Staff was professional and knowledgeable and willing to help, including a phone call I made after leaving the store to ask a question about the new phone. They also contacted me the next day to ensure everything was ok.”
“i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.”
“Grateful to the girls for their excellent service and attention, my cell phone was damaged and they recovered all my information, I am very grateful... I recommend this site”
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“Very informative and helpful and actually made the time pass in a very pleasant way. I feel like I had a full service experience. I bought a new iPad that I wasn’t expecting to get and beautiful phone cover. Lots of information. Thank you so much for providing such professional service people at your location in Jefferson Valley Mall.”