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February 2024 by Denise Perez
I was able to get what I wanted and it was 60% off.
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February 2024 by Abraham Gottfried
Beautifully maintained dept store.
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January 2024 by Mercedes C.
With all the reviews mentioning rude service, that wasn't our case. Yes, there were no floor associates at this Macy's located inside the Jefferson Mall in Yorktown Hghts- so if you had any questions, you're fending for yourself on this one. Regardless of what is offered- and the little bit that's around, this location is depressing. Quite honestly, this is more about appearances than anything for me. The layout, the empty spots- where even if you've never been here, you'd imagine racks full of clothes PC (Pre-COVID) or before this company started closing some stores- just brought my mood down. I get it, this Macy's is all this neighborhood has and I get it. But we managed to purchase our goods at a good price and headed right on out.
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December 2023 by Iris Violet
At Macy's, Jefferson Valley Mall we had THE BEST customer experience at the Lancome Perfume counter with Aida! She was exceptional, knowledgeable and kind. She brought the holiday joy back to us with her personality and willingness to spend time with us to explain, the perfumes, notes, etc. Thank you Aida!!!
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December 2023 by Dave Jennings
As a Macy's they seem to lack a lot of merchandise you would expect. As an example, the men's shoe department is very limited. No true dress shoes of worth.
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December 2023 by George Petry
Sad to see how few people go here to shop anymore. (Not just Macys but all of JV mall.) Quality is still pretty good at this Macys though, so it's nice to shop here if you like to avoid the crowds.
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November 2023 by Daniel Gemmel
Macy's used to be known as a high-end department store. Unfortunately, this location doesn't present itself that way. Basically, you go into the store, the further you walk in, the more disorganized and "dirty" it gets. The carpets are stained, tile floors look like they haven't been stripped in years. Definitely not the store I remember going to growing up.
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October 2023 by Shannah Dutka
It’s the last of the great department stores. The staff is friendly, knowledgeable and quick on their feet.
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September 2023 by Bobby Clarke
Store was clean, help was friendly,, not too busy. One of the last few anchor stores most people can still go and try on clothes for a perfect fit,, buying online is convenient, but looking for a specific size, it's still nice to have a place to try different options,
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September 2023 by Sugacubeaccessories
Saw theses shoes which ones should I get?
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August 2023 by Kuzey Candemir
Macy's is truly a shopping haven! With an exceptional range of products, from trendy clothing to stylish home decor, Macy's caters to every need. The quality of their items is consistently impressive, ensuring that your purchases stand the test of time. The store's layout is well-organized, making it easy to navigate and find what you're looking for. Moreover, their customer service is top-notch, with staff members always ready to assist. Shopping at Macy's is an enjoyable experience, thanks to their diverse selection and wonderful service. It's no wonder why I keep coming back for more!
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August 2023 by Firstname L.
This Macy's has at least one employee (based on other reviews, quite a few) who is entirely rude and unprofessional. Every time I've run into her, I've witnessed her oscillate between insulting customers (usually age, appearance, voice, or accent) very openly, and trying convince them that they couldn't use the coupons or discounts either in their hands or on their accounts. If you do have to go to this Macy's, avoid the middle-aged female cashier with the fake tan and dyed-blonde hair.
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July 2023 by Maciemaciemacie01 M
Seems to be less & less stock & fewer higher quality choices. Hope store can survive as area & JV Mall needs a good anchor store.
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July 2023 by Urs Fischer
They were very helpful with an exchange of damaged shoes I had bought weeks ago in a different Macy's store, and I didn't have the receipt. They didn't have the same shoes but had a similar pair shipped to me with no shipping cost. On top of it, as the price had gone down in the meantime, I received back the difference. And I bought some other brand shoes with a big discount as well. Very satisfied customer.
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July 2023 by Lilly Webber
There is something seriously wrong here. You walk in and the entire place smells like fecal matter. I’d stay away if I were you because this can’t be healthy. I feel sorry for the employees. Horrible!!!