Macy's, a well-known department store established in 1858, operates over 740 stores across the country and offers shopping online. The Macy's at Rogue Valley Mall features a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levis. Besides clothing and shoes, the store also sells housewares, gifts, and furniture in select locations. Customer experiences vary; some staff members, such as Julie at Yonkers, are praised for being friendly, helpful, and professional, making special occasions like bridal showers easier. However, the Jefferson Mall location in Yorktown Heights has been described as lacking in staff presence, giving a depressing and empty appearance, which affects the shopping mood. At Macy's Jefferson Valley Mall, staff at the Lancome Perfume counter received high praise for their kindness and knowledge, bringing joy to shoppers. On the other hand, some customers feel that the merchandise, especially in departments like men's shoes, is limited compared to expectations. Overall, Macy's maintains good quality products, and shopping there can be pleasant if one prefers avoiding crowds, though some locations may feel lacking in variety and atmosphere.
Stopped at the Clinique counter to price some fragrances and the woman who helped me was very helpful and nice.
June 2024
Brandon and Jowuan are good employees who assisted me and gave excellent customer service I love shopping home department if you need help ask for them
May 2024
This is a five star review for Julie at your service, as a Yonkers Macys employee. She helped me put my online order in to receive my merchandise for my bridal shower for my future, daughter-in-law, friendly, courteous, helpful, professional, excellent.!
