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August 2024 by Jean Urban
I have been a customer for several years. Jancarlo and Jorge are so knowledgeable and professional. They offer such amazing expertise and service.
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August 2024 by Wilson A
I must confess that I am not a person who likes to write reviews about my purchases or services but the service I have received from New Level Auto Repair over the years is well worth taking the time.
I am a client who has been with them since they started the business and I must say that over the years I have seen their growth in terms of quality of work, guarantees on repairs and most importantly, clear and honest communication with the customer.
In my case, I am a client who lives in New Jersey and it is impossible for me to leave my car at the shop on weekdays, with a call they allowed me to drop my car on a Saturday and pick it up the following Saturday.
On Monday my car was inspected and I received a complete report including photos and videos about the maintenance and recommended repairs for my vehicle, after that the service advisor contacted me and answered all the questions and doubts I had about the estimate and once the work was authorized, they proceeded with the repair.
The price was a fraction of what my local dealer had quoted me to do the same job and the guarantees that New Level Auto Repair offers are much better than those offered by my dealer so despite the distance I have to drive I will continue to be their customer and I hope they can soon open a shop here in New Jersey so that more people can have access to this type of service.
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August 2024 by Millie Parrales
My Husband and I continue to be highly satisfied with the service we receive at New Level Auto Repair. We have been coming to
this establishment for the maintenance of our cars for the past 6 years. Jancarlo, Jorge and Staff are very Knowledgeable and Professional. They take the time to explain and visually show their customers the problem(s) your vehicle has and what needs to be done to repair the issue, along with continued communication for recommended upkeep of our vehicles.
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August 2024 by Wilian Omar Lovos
Excellent service. The work system is very professional, the attention from Donn Yancarlos is excellent, especially the knowledge and experience.
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August 2024 by jaymariojavier boy
Love it ❤️❤️❤️? excellent customer service they explain everything what’s urgent what’s not I will recommend my family and friends ????
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August 2024 by Salvador López
The experience they have is incredible
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August 2024 by Rohamer Tejada
Excellent client service. They give detailed explanations about all their recommendations. I would definitely recommend them to anyone who owns a car.
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August 2024 by Erick Hernández
I am very satisfied with the general repair that was done to my Nissan rouge 2017, truly professional, super recommended.
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July 2024 by V Bono
We follow their videos and we really see the honesty they have. Forward with their achievements and effort. Success in their work ? ? ?
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July 2024 by Carlos Patricio Cabrera
I took a few minutes of my time to first thank all the staff of this mechanic, it is the first time I went to their workshop and the truth is that I was very grateful to them and to tell them that they do an excellent job and that they are honest and I wish you blessings in your daily life and that you continue working in an honest and honest way for the good of your clients. I could tell you that your work is 100% guaranteed. A big hug for Jorge Ordóñez and all his staff. I had the pleasant honor of meeting them. all of them and well they are excellent people
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July 2024 by Luis Peralta
This workshop makes me sick, the worst thing that can exist
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July 2024 by Antonio Garcia
I found them on social media and thought I’d give it a try. The communication was great and always updated me on the status of the car. I’m very glad I found this place these guys are amazing definitely recommend.
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June 2024 by Infiltrado Ss
Hello, good Jorge, my name is Miguel and I really like your videos and your work. I'm thinking about going to the United States in 2 weeks for a walk, and I wanted to know if you can help me with something, I'm restoring a 1975 6-in. Jeep CJ5. line and I wanted to know if you could give me an address where I can get parts for that vehicle there in the United States, I would need a radiator, carburetor, speedometer and more things of interest, if you could answer my question here I would be very grateful, thank you very much and a gretting.
(Place where they sell new jeep cj5 parts and some address of a junkyard)
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June 2024 by Angel Mijares
I like how they make their videos because they are of great help to those who are or are in full technical development and to be able to make a diagnosis to solve the problems that arise within the workshops.
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June 2024 by Carlos Chavez Lopez
Excellent service, they explain every detail of the diagnosis and at the end of the repair they explain again what work was done.
They suggest and advise you on what is very urgent to fix and what is most minor.
Everything very transparent!!
