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“We just took our six month old daughter to get her ears pierced. They could not have had a better experience. Phoenix and Natasha were super knowledgeable and helpful. This was a bit nerve-racking since our baby is still pretty young, but they put us at ease. They were patient, helpful and just overall awesome. Her ears came out perfect and she looks stunning. Highly recommend anyone looking to get their toddler's ears pierced. We have a follow up appointment in a few weeks, definitely feel like we're in great care.”
“Myron provided excellent service! He helped me design my wife’s engagement and wedding band. He took time and showed interest to understand my vision and preferences. She loved both rings.”
“What a great experience dealing with the entire family at Genesis Jewelers! Everyone was so accommodating and very helpful in making sure my purchase was exactly what I wanted. I needed a last-minute gift to give to my daughter on her wedding day. They custom made a diamond pendant necklace and had it ready by the next day just in time for the wedding! It came out absolutely beautiful and my daughter loved it!”
“Lori is an angel. Over the phone she guided me to a beautiful gift and even sent photos before the purchase. She went above and beyond in so many ways. Highly recommend!”
“Hi, just walked into Kay jewelers in Jefferson Valley, New York/Yorktown and had the most amazing customer service experience that I’ve ever had in my life and I say this with so much confidence. As I am a nurse and work for the public and an experience, what real Care should feel like. Melissa went above and beyond to help me track down the engagement ring that I needed helped me to activate my approved key credit card called a store at another location to confirm they had the ring and the size I desired and assure me that everything will be OK. Thank you so much Melissa for making my day. This gift is the gift that will keep on giving when I anticipate a :-) to put in my partners heart ❤️”
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“All I can say is EXCELLENT in every aspect, friendly, customer service, I dropped off a ring for repair and it was ready the next day. I would recommend this store to everyone who needs jewelry or needs jewelry repaired. Overall GREAT experience.”