DICK'S Sporting Goods in Yorktown Heights is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. It is noted as one of the biggest locations in the Hudson Valley, carrying a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. The store is generally in good shape, organized, clean, and has a pretty general layout. Many reviews highlight excellent customer service from knowledgeable and helpful staff members who keep customers first. Employees are recognized for helping find the right products, explaining purchases thoroughly, and assisting with online orders and setups for gear like baseball gloves, bikes, golf clubs, and fishing equipment. This helpful service encourages customers to return. However, some feedback notes room for improvement, mentioning that customer service from some employees, mainly young adults, wasn't the greatest, with most not going out of their way. The store can also feel cramped in some areas. Overall, it is considered a very good location with helpful staff.
Great place but a little pricey but nothing but the best.
June 2024
It has really nice we shoes in their and their always in stock and the employees are so kind.
February 2024
I'm not sure, but it looked like this particular location was either downsizing or maybe looking to permanently close.Certain department areas of the store were sparsely stocked with merchandise. Some shells and sections were totally empty. Wasn't sure what was going on. Didn't bother to ask either.
