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July 2024 by Brian D
The women that run the front desk are always friendly and very knowledgeable
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June 2024 by D
Just awful customer service. I've been a Chase customer for over a dozen years and I can't begin to explain the shortsightedness in service this bank has for its customers.
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October 2023 by Bruno Cusentino
Obsoletely discussing customer service??Not the first time I've had blood pressure going up after visiting this branch. ?
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July 2022 by Lily kosarin
Terrible customer service there. Today I needed a notarized document and the guy there was negligent not helpful and of course didn’t notarized my document. It was a big difference when a found in my other bank (Bank of America) the help that I was looking for .
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September 2020 by Linda Belanger
Friendly and helpful whenever I go.
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January 2020 by Emily Novak
I got married and I went there to change my last name on my account/credit cards. The guy that helped me was a young guy about 25-30. He only changed it on my debit card, and I asked him about my credit cards. He told me that if he changed on 1, the rest would change. Well I just got my new cards, the debit card was changed, but my 2 credit cards still had my maiden name. So I guess he was wrong. He also wasn't friendly from the start. I was trying to be nice to him, make jokes, laugh, just be friendly. He wasn't having any of it. Very serious.
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January 2020 by Ali H.
Be prepared no matter what come of day you come there will be a line and you will have to wait. Having said, if you can make an appointment - do so. In an age where competency is rare - very few can be trusted to get the job done correctly and in a timely manner. This is where Kim (for chase private client ) comes in. In less than 5 minutes she caught a very severe error that could have had potentially major legal consequences if left unnoticed. Not only was she quick to find the problem, she was able to offer a solution immediately. Going forward I will only deal with Kim, I suggest you do the same. I hope she gets a ginormous raise tomorrow as she deserves all of it and then some. JP Morgan Chase, Kim is an asset, recognize!
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January 2020 by Chris T.
I love this place. They have very attractive and strong looking men who work there. The only con is a lady who stared at me the entire time when I was speaking with someone else. This lady whom made me feel very uncomfortable.
