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“We bought a jacket for my 5yr old 13 months ago. He’s 5 and wore it to death last winter and the beginning of this winter. The zipper was always a little hard to use. It stopped zipping. I was frustrated every time I zipped it up. My son couldn’t do it at all. I knew it was out of warranty so I called customer service. They said they could repair it but it would take 8 WEEKS! Dag. Can’t do that. They said to take it to my local store and ask to exchange or return it even though it’s out of warranty. Ok? Sure. So I went to the Yonkers store. They saw the jacket and how beat up it was. Of course they were hesitant to exchange or return it. I would be too. Najib, the manager on duty came and helped my wife. Even though he was hesitant (reasonably so, my kid isn’t easy on his clothing), Najib let us exchange it. I’m writing this review to show how good a company LL Bean is and how well they handle the grey areas of retail. He could have sent us on our way but he was calm, cool and really helped us out. I’m not a jerk who takes advantage of return policies like so many people do. It’s those folks who ruin it for the rest of us. The fellows at the Yonkers store were solid. Id happily have them on my staff and the Bean should be proud to have them at the Yonkers store helping families like mine sort through tough aspects of the retail relationship. Shop here. They’re good people.”
“I didn't think there would be so many Christmas stuff here. There was this one girl there with red hair and glasses that was very nice to us and greeted us at the front door and help my daughter and I get the sizes that we wanted for our Christmas sweaters. Usually in other stores we never really get greeted so hearing someone greet us felt great! The sweaters in this place are always so lovely. I definitely need to come back here every year.”
“Well kept departments with plenty of clearance LAST ACT items to pick from. Be prepared to wait when checking out. We tried checkout counters on EVERY floor and they were packed and moving very slowly.”
“Clean and organized. Helpful staff. Varied and well stocked merchandise. Only thing is you need to combine shopping sales with coupons and Kohl's cash or it can be a bit pricey. Plenty of accessible free parking.”
“Take notice that the GAP has improved their quality and taste recently. This store is great for two reasons: one, the manager Matt is customer service oriented and really goes out of his way to help the customer and two, the staff takes their cues from him and they are also very obliging.”
“Wow! Whatta store!!! Just be prepared to do LOTSA walking and searching and standing on long lines, esp Sat & Sun.BUT you can find some BEAUTIFUL pieces at a decent discount. Everyone I spoke to had been there for 3-4hours! They have clean bathrooms and water fountains too!HINT: The 3rd floor has lotsa COUCHES where all the tired shoppers were resting!!! ?????”
“I love this store - small but has all the essentials and the staff is helpful, friendly and one of the gentleman went above and beyond and taught me how to tie a tie properly so that I could teach my son. I do wish they were open till 9pm but other than that it’s a great location!”
“Usually find what I'm looking for at a great price but the store is not clean and the staff is not that friendly,are never dressed appropriately and lack people skills.The dressing could use some washing of the curtains and the walls are screaming for paint.”
10AM - 9PM
4010 Xavier Dr, Yonkers
Womens Clothing
“Ordered online and was ready in two hours. Did not have to want in the long line for pick up. Shoes my barcode and received my package! Wonderful experience and great time saver if you know what you want!”
“I rarely shop here but had a coupon for my birthday. Found a lot of things I liked but they didn't come in long which is what I need in pants because I'm tall. Store was organized and clean and the employees were nice. When I did find a pair of jeggings that I loved that came in Long and fit comfortably, I bought them. Check out was super quick and again the cashier was nice. Sales were good so I will be back to try to find more things another day.”
“Went here yesterday for help with an online order return and the staff was pleasant despite a customer's loud phone conversation making it difficult to process what the man at the counter was attempting to relay to me. Went downstairs to get shoes and the woman named Dahlia helped me and was very sweet : ). Dahlia asked me about my forever21 coat and we had a nice conversation. Unfortunately it seems the staff get the short end of the stick when it comes to customers. Please be kind to retail workers! ?”
“Teenage type clothing store that is not cheap. Think Brandy Melville prices for sweats, tiny tops, Lacey things, and revealing clothes for young adults.The five stars is bc it is kept so neat and the people were nice in the store.”
“Came to replace some Coach slides and did an exchange for some Mac makeup . First and foremost sale lady was amazing in helping me but she was by herself. There was about 10 people needing her help yet she killed it multitasking her responsibilities. Yet it bothered me that their were employees around not doing anything. I'm aware they have sections but it's just not fair for that one employee doing all the work. I think Mac section definitely needs another girl.”
“The store is very calm and gives you a relaxing vibe, I've never seen it crowded. Staff are very helpful. There's never a wait at the fitting room. The self-checkout is so quick and easy too. I rarely wait in line at this location. Come during off peak hours and you will have the whole store to yourself!”
“Last night, my husband and I went to Lids at Cross County Mall in Yonkers, and we were the last customers of the day. The lady in the store kindly informed us that the store was closing in 20 minutes. As we were paying, a man, if you can call him that, entered. She told him that the store was closed, and all he did was disrespect her multiple times and ask for the manager's information. The way he behaved was unnecessary, and even as we were leaving the store, he continued to harass her outside with his phone in hand, demanding information on where to complain. I say this because it's not fair that she might lose her job because of someone like him, especially when good customer service is hard to come by.”
“The store was so damn cute. Definitely recommend. 100% would go back. Staff was nice but also seemed a little annoyed but it was understandable. Walked out wit the green top and my friend got the black corset one. Both on sale for $9 each. So damn cute*TO WHOM IT MAY CONCERN* they have- zodiac necklaces- rings- cropped leather jackets- flare jeans!!!!!- corset type tops- track suits- make up bags- and SUPER cute sweatersOh and they’re having a sale rn :))) have funnnnn and safe shopping!!!”
10AM - 8PM
465 S Broadway, Yonkers
Womens Clothing
“I got to sneak around 1 for my son and it was beautiful sneakers puma and colorful this a good store come by by sneakers you always self always get good price in their business thank you”
“Love Zara. Whether you need formal wear, casual or business attire, you can find it here. May be a bit edgy for some but quality is great & price points are attractive. I like that it is a one stop shop. Clothing, shoes, and accessories are all here. If I can't find my size in store, they have a great website.”
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“As a plus size woman I love going to the Yonkers location especially when they have leopard print available. The store manager is respectful and kind and so helpful she gives exceptional customer service all the time as well as Sierra and Trinity they always have the best fashion tips and make shopping there a fun experience and super friendly. Keep up the awesome work ladies!!!!!!”