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July 2023 by Sharon Wall
Did a great job on our mini van that had been hit by a tree. Lovely people and very helpful with everything Glass all over inside did a fabulous cleanup
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December 2022 by Nitin A.
UPDATE Since this owner decided to leave a very disrespectful answer TWO YEARS LATER on google, I want to make sure I address it. 1) The vehicle was only a few years old at that point and the only issues with it were what I came in for. 2) I personally called Safelite and confirmed the amount with them. They gave me the option for a BMW certified windshield or a generic one. This business price was almost double what I was quoted by Safelite for the BMW certified. And I might still have the email if the owner would really like to deny this. I understand they are a business and wish to be profitable but there's a limit to how much you gouge someone who's in a terrible situation. 3) Air and water and light were getting in. This was confirmed by the owner himself because he initially tried to deny it over the phone until he saw it. Who told me that the person that had done the job can sometimes mess up and he would absolutely fix it right away. He opened up the side door panel in front of me and adjusted it so the window sat fully in the housing. How and why would he have done this if there was no issue? 4) The owner admitted he had seen the rear view mirror loose/dangling when he did the test drive but decided he didn't want to fix or notify me of the issue. I found out later from the next shop that this was because he had used a much cheaper generic windshield and the BMW mirrors will not work with generic. The owner should be accepting responsibility instead of TWO YEARS LATER gaslighting. Also that vehicle sold for 12k in 2021, so I guess not that bad of a car huh. Use at your own peril. I like how the owners response does not address anything I've said in this update. Please do better as a business. Also not the only negitive review. Another review talks about how they broke something and then denied it and refused to fix it.
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August 2022 by Ira Malek
Johnny is the bestI have been going to him for years for different cars always does great workService: Auto body & trim repair
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October 2020 by ordinarijat Krizevci
Broke a part, promised to fix. When I came back acted like thay didn't know what happened. And didn't fix it of course... Thank you! Nice way of doing business!
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July 2020 by johnny kurylo
Ver detail oriented, the staff very pleasant and prices are very reasonable, definitely my go to shop
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July 2020 by Zen Betley
Service was good and they did a great job. I've used them a few times and wasn't disappointed. Always a good job and ready when promised
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June 2020 by Nitin Agarwal
I took my car here in February. One morning before work my right side window slid down and would not go back up, so I was desperate to find someplace that could fix it. Obviously with glass in the name and the high rating I figured they would be the best place to go. I very much regret that decision now. I asked them to repair the side window I also had a crack in my windshield and figured I would get that repaired right away as well, plus an oil change. I made a deal and left my car there. As soon as I got back to the office I reached out to safelight etc just to price compare and realized they were charging almost 200 more than other people in the area and safelight. I called them back within 40 minutes of leaving the car but they said they already started the work so I accepted it and moved on. They had the car completed by the end of the day. I realized a few things immediately: 1) the rear view mirror was shaking like crazy with normal driving and not even bumps. 2)I could very clearly hear outside noises and wind blowing when I was driving on the highway. I could also see a bit of space/light between where the window was and the roof of the car. Something that had never been an issue before. 3) I could also smell oil burning while driving. I let them know the issues and took the car back within thw next two days. John informed me he would fix the side window but could do nothing about the rear view. He basically told me the spring in it was flimsy and they couldn't be held responsible for breaking it while changing the windsheild, he also said he noticed it when he did a test drive before giving the car back but didn't think to let me know or fix the issue. In terms of the oil he said again they had not done anything. Even though the car had not had these issues before. At the time I was in a rush because of work and left highly disappointed, but blamed myself up for going to a shop that I had not veted prior. Pretty soon after that, I began working out of state and then covid happened so I didn't drive the car much and it sat parked outside my appartment. This week start driving again and realize the speakers that are in the doors on the side where he fixed the window are also not working. I didn't realize before because the drivers side work and I mostly am in transit alone. I am now looking at over 2000 to fix the issues that were caused. That's on top of the almost 1000 I already paid them. Very very dissatisfied and felt I needed to leave this review for others that may use this shop.
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September 2018 by Peter Sayegh
Have used John for body work as well as light touch up service before returning a leased car. Always a great job.
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September 2018 by Wade Tompkins
One of the best places in Westchester. Johnny rocks!
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September 2017 by Gerald M. Shaw
I love this place. I am so used to being cheated and overcharged by auto repair places that when I found Johnny at Westchester Auto glass it was such a relief! I bring my car to him for everything, from body work to repairs. I can't speak highly enough of Johnny and his crew. I have referred him to more people than I can remember. My entire family uses him, my wife, my sons and their significant others. My best friend, my wife's friends are all his customers. Whenever I have a problem he is there. And with all of that to be so friendly and congenial is just icing on the cake!
