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June 2024 by cyber cutie
The store gets 2 stars just for junk food, the rest is a joke, where do we begin? Had my doctor send in over 3 script just at the end to find out the pharmacy isn't willing to dispense meds just because the Pharmacist isn't comfortable? Can somone tell me why waste my whole day and doctor time just to get rejected my script.
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May 2024 by Martin LaVille
By now they may be used to poor reviews and, therefore decide not to make necessary changes to better serve the surrounding neighborhood. I went in to purchase some items for the home. Waited in the long single line due to understaffing. When I went to pay the total far exceeded my expectations. Turns out they neglected to remove the signage and the advertised prices had expired yesterday. I told the manager that I would not have wasted my time if the proper price was correctly advertised. She told me I should do a better job in reading the fine print. I left all the items there and will take my business elsewhere. If you have access to an alternative location I would implore you to do so also.
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April 2024 by Nashla Musa
Love it
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April 2024 by Gunner
This is the worst Walgreens store in the country. The shelves are always nearly empty at Walgreens, and employees with a third-grade education are hired there. The female manager seems to be a Karen on steroids profiling minorities and she's misery with a face
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March 2024 by Jeck Medina
Wished I could give no stars. It's always an issue with this place opening On time . 7am opening means 7am.
You should be in at 6:45am getting yourself ready to open a store.This is a huge issue at this store!! Going to try to call there cooperate office to alert then to this complete nonsense!!
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February 2024 by Mel
Store should be open at 7am, it’s now 7:11am and no employees around, doors locked with a line of customers waiting outside. Who is the District Manager for this location? Totally mismanaged!
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February 2024 by Nancy K.
Not only is there trash and garbage all over the grounds of the store, the wind carries it into surrounding properties. Walk down Kimball Ave and there's trash everywhere. Why do other properties have to deal with your trash? Who's in charge at this store? You're bringing down the neighborhood, clean up your trash!
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February 2024 by Melinda M.
ALISSA N- tall blonde is a NEW store manager here on yonkers ave in Yonkers NY. Have no clue why she is here in yonkers and where she came from but they need to send her back to corporate do some SERIOUS training on customer service and satisfaction. She has no clue how rewards work and is asking me how they work. "maybe it didn't print because you used Walgreens rewards cash to pay?" She doesn't want to honor her store signs and because of that she decided that she has to VOID the transaction two times instead of just issuing me the $5 Register Reward Dollars that are posted throughout the store. Sooooo we spent 35 minutes doing that because she refused to just issue the $5 RR. I explained to her that I am not feeling today and I am very under the weather if she can just do is as a courtesy because We also had moved to another register and then to another register because their Catalina machines don't work. Which THEY NEVER WORK. She would have known that if she did some research on her new store. But, rather than assisting me while I'm ill and just even for the inconvenience and broken machines she said no she couldn't. Obviously she didn't want to just admit she was wrong and or she didn't know why it didn't print, she could have apologized like any other manager and l issue it for inconvenience and as a courtesy. I was the AGM running a large restaurant chain that you can find in every country throughout the world... Doing about 25 millions dollars in each of my two locations and I would never treat a customer in that way, or for that long. It is so embarrassing to Walgreens....Especially if I am wrong. Jason was a witness and I asked for him to intervene and he said can't we just give them the $5 Walgreens cash? And she said no and continues even though again I said I wasn't feeling well and wanted to just go. Goes to photo and it still doesn't print! She should NOT represent any corporation, especially not Walgreens... a local one... that would be been going to for 15 years. It's a shame that someone from out of town who doesn't know the regulars comes in and RUINS the store. I will make sure that her boss and their bosses know about this, even if it takes me months. I don't want to not be able to go to my local Walgreens because of a woman who doesn't even know How their SYSTEM WORKS and is guessing about it! I AM LOOKING FOR HER DIRECTOR TO CALL ME IMMEDIATELY!
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October 2023 by K Yu
This review is for my experience with the pharmacy. I made an appointment for Flu and COVID vaccines for my mother who 75 years old, disabled, and in a wheelchair as well as my frail 77 old father, and myself. The pharmacy cancelled 30 minutes before the appointment. The staff gave conflicting reasons for "running out of the vaccine" and for not notifying us sooner. Cancelling on such short notice is burdensome. It was physically and emotionally difficult on my parents and me (caregiver) who must prepare for the outing (getting mom dressed. getting her to the car, packing the wheelchair, etc.). It gave me no confidence in the competency of the staff at this location.
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August 2023 by Helen L.
I actually was meaning to write a review back in June & never had a moment but a recent experience inclined me to get the word out. My original review was basically to write about a very nice experience I had on a day off back in June when I was browsing the cosmetics aisle. I'll get back to that later...My husband & I stopped in 2 weeks ago on a Saturday early afternoon. This was to be a quick stop for the ATM & to check if they had a few things. We were off in different aisles when my husband heard a call for "security" to one of the aisles. I myself didn't hear the announcement but ended up catching up with him in that 1st aisle right across from cosmetics. He was near the hand sanitizers. As I approached I saw a guy crouched over a large paper bag with handles throwing a whole bunch of items into the bag. I think maybe soaps or something but I was totally unsure what I was looking at & I thought at that moment it must be an employee. And then it dawned on me that we were witnessing a shoplifter in the act! When I realized what was happening I looked over to my husband & asked - Ummm, what's going on here? ... You've gotta be F'ing kidding me!! Then the criminal calmly picked up his bag of goods & walked right out as the 2 employees, one I believe was the store manager, stood by the entrance with 911 on the line. I've seen this kind of thing on the news, especially in the heart of the pandemic, but never in real life. It was very disturbing to see right before your eyes. I really felt for the store employees who made the best of an awful situation. I was very shaken up but wanted to commend the employees for trying their best to keep things under control. To my surprise, I learned that this was nothing & that it happens quite often now. So a word of caution in general when shopping, just be aware who's around & what's happening around you. I saw another reviewer mentioning some of the empty shelves. I would think it's safe to assume this is at least partly the reason why...As for my original reason for this review, I had such a great experience one Monday morning in June with a very helpful gal in cosmetics, I just wanted to say how nice it was to deal with someone who was really interested in helping a customer out! Customer service can be so lacking at times but it was just so refreshing to deal with a person who really was going the extra mile to help out! She even suggested I come in with my older discontinued cosmetics (haven't bought much makeup since the pandemic & working from home) so she could try to help me find something similar. I just found the entire experience very refreshing! Great job - 5 STAR experience there!
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July 2023 by Avyonne A
Items are not priced as labeled. Instead of honoring the incorrect price, the manager attempted to argue with me. Each time I visit this particular store, I have a bad experience. Nepperhan ave location gives me a much better experience. ?
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June 2023 by Brenir Navarro
Worst photo department. Requested passport photos, I asked for four shots so I could select the best one. The store manager who assisted me said that they only do two shots as is time consuming and they don't have all day to be taking pictures. What I asked is 4 shots in a row that could have taken 5 additional seconds, her response was very unprofessional and baseless. In the first place, I'm paying for a service, even if it takes a couple additional minutes to get two more shots that's why I'm paying for it. I'm not getting a free service, so they can say whatever they want to costumers.Will not come back to this place.
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June 2023 by steven ruiz
Anyways a line when I come to this Walgreens.
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June 2023 by Alex A.
The typical bug chain pharmacy. The one I went to seems to never have more than one cashier, this leads to long lines for people with one or two items. Not good. They ask if you have a Walgreens card, I answer no and how can I get one? No one knows!! This store have a lot of good points and can improve on the little things.
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April 2023 by Betty Eastland
Reducing staff and locking up basic items is making shopping here a miserable experience. Basically you just go around pressing buttons hoping someone shows up. Walgreens makes the assumption everyone is a criminal and so we try to avoid shopping there now. Would rather pay a little more at a local pharmacy than deal with the atmosphere they have created and the pressure they put on employees by understaffing.