Victra is a Verizon Authorized Retailer in Yonkers, NY, striving to create the best possible experience. The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Reviews describe the staff as super attentive, genuinely focused on helping, knowledgeable, dedicated, friendly, patient, and top notch. Customers report fantastic, smooth, and stress-free experiences where consultants answer all questions and provide great recommendations. Staff are noted for being very patient when exploring options and selecting what best fits customer needs without pushing unnecessary items. Specific services appreciated include helping with phone upgrades, initiating data transfers, applying screen protectors, and explaining how to operate new devices. Some note that accessory prices can feel a little higher than expected. Overall, customers report getting a great deal, express thankfulness for the service, and state they will make this location their go-to Verizon outlet.
They was very helpful, very informative and polite.
March 2025
Everyone at this Verizon store was so kind and helpful. I really appreciate them taking the time to answer all my questions without rushing me. They were so patient and professional. I’ll definitely be back
March 2025
I had a fantastic experience at this Verizon store! The staff was super attentive and genuinely focused on helping me. They answered all my questions, provided great recommendations, and made the whole process smooth and stress-free.
