Extremely helpful staff!! I called in to ask about a specific shoe and even though they did not have it in stock, the salesperson was able to tell me where they did have the shoe in stock. Thank you!!!!
July 2024
I had a pleasant experience at Steve Madden cross county today. Vanessa took very good care of me and was very attentive and helpful.
February 2024
Sales representative Vanessa was EXTREMELY HELPFUL from our phone interaction to in person!!!!...She handled my online return as well as helping me find a replacement pair of shoes and putting them to the side until I came to purchase them!!!!...People like Vanessa are truly rare in customer service!!!!...Thank you Vanessa!!!!...