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January 2024 by Evelin ramirez
They discriminate and are not friendly at all, they should change the staff
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November 2023 by Joanne Dubiel
The radiologist Didn't help me get up on the chair There Suppose To Support You I wouldn't Recommend Them To Anyone.I Think It's old Fashion Equipment The chair was Ripped.I Am A Very Nervous Person Didn't Make Me Feel Safe. I Am Gonna Tell my Dr.How They Treated Me .
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October 2023 by Kay Fab
I had an 8:20 appointment this morning with this facility. I’m driving 20 minutes to get here. There was accident in front of me which cause a huge delay. The traffic can clearly be seen from the office front door. I get to the office at 9am. Now I understand that if you’re late you’re late and can’t be seen. My frustration is that I called the office at 8:10 the phone rang unanswered for a good 5 minutes. When I got to the office Dalia was at the front desk. First she said you are very late. I said I know I tried calling you and no one answered. Dalia did not even acknowledged the fact that no one answered my call. I saw to Dalia’s left her co worker on a personal video call. Dalia said I can’t be seen and has to reschedule. There was no accommodation offered. No waiting! Dalia just offered to reschedule. I asked for the manager who’s name is Charlene she came out and immediately said we can only do one and it will take an hour. I asked her you didn’t even ask what my issue is. Or introduce yourself. Charlene stated she thought my issue was with the time. No my issue is you have so much staff and no one cared to pick up the phone and save me a trip from coming here only to be turned away. Just immediately came out and said only one body part they are able to do. There was also another person in scrub walking behind the manger on her cell phone. This place is a joke. I encountered no professional this morning. Also there was one other person in the waiting area who went in while I was talking to the manager. There was no one else there.
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August 2023 by Curious George
This place doesn't support a friendly welcoming environment. The staff member by the name of George is very unprofessional, rude and obnoxious. I will never go to this place again. The only pleasant and kind friendly person in the place is the young front desk associate, Jameela. Thanks but no thanks the service or lack there of that was given or not by George sealed my decision on ever coming back to this place or referring anyone for that matter
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July 2023 by Allison Pricci
I am completely claustrophobic so before my appointment I called to make sure it was open.. However it was not. They assured me my head would not go in since it was my left knee but I was still nervous. The staff there are all amazing. The receptionist was super nice and Deanna the tech talked to me for a long time to assure me it was quick and easy. Anthony who did the mri made me feel comfortable and played my favorite music. They both made sure I was comfortable and talked to me through the whole experience. The images are so clear and this mri picked up way more then the one I did a year ago. I highly recommend this place.
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June 2023 by Sesit McLaughlin
Very happy with the overall staff. The receptionist was very helpful, friendly, and nice. The technician was very amazing. I was so happy with her. She made sure I was comfortable and explained everything to me. Keep the good work. Thanks for a great experience.
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June 2023 by Sammy O.
If you are in need of having an MRI done, this is the place to go. Awesome staff, quiet atmosphere. Been here a few times and always went smooth. Lizaira at the front desk is absolute sweetheart! Thank you again to the staff.
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May 2023 by Erica Guerrido
The worst! The machine is old, the signage isn’t clear, receptionist very rude about the inconvenience of them not answering the phone to give instruction on where to go. They asked me my weight, but I can’t see how I would ever fit into the machine. The tech was having a loud conversation on speaker phone. They need to get it together! Very unprofessional!
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May 2023 by Maureen OConnor
What a wonderful facility! Everyone was so kind and thorough. From the moment I checked in until I left. I highly recommend going here.Maureen
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February 2023 by Julius Shuster
I drove an hour and a half to come here to get a Stand Up MRI of my lumbar spine. I wasn’t told until I was about to get in the machine, that they don’t do standing MRI’s of the spine.That should have been disclosed when I made the appointment.When asked, I was told that they call it Stand Up MRI, because anything below the waist CAN be done standing.This is ridiculous. Feels like false advertising and not disclosing of essential information.
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January 2023 by Angela Forese
I just had a MRI at the Stand-Up MRI in Yonkers. The staff was professional and courteous. I highly recommend this imaging facility.
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December 2022 by Albina Misini
I've been to both locations for MRI and I have to say I was very pleased with this Yonkers location. The front desk was very friendly. Then when I went in for the MRI I was very nervous but BOBBI the technician was extremely helpful and kind and patient. She took her time to make sure that I was comfortable and continued to check in throughout my MRI to make sure that I was okay. This was a breath of fresh air. I was so glad to have Bobbi there during my visit it really put my anxiety at ease. My previous appointment was at the Broadway location and the technician there was horrible, no patience or empathy for people. I will never go back there.
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September 2022 by F F
I was referred to another mri place from my Dr which was a nightmare. They kept telling me the script didn't match the workers comp site of injury and also they said they need approval from workers comp also they kept telling me I needed a implant card because I have a plate in my left arm . I finally got fed up . I decided to call stand up mri of Yonkers they were so polite on the phone answering all my questions gave me appt asap.when I went in for the MRI the man explained everything to me. They provided excellent customer service from the receptionist to the technician. I highly recommend stand up Mri of Yonkers .Thank you for making the process so easy and comfortable.
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September 2022 by Thomas Rooney
My shoulders were too wide to fit in the mechanism, but the staff was super friendly
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March 2022 by B G
I decided to have my MRI at this location, and The customer service and patient care were excellent. from checking in at the front desk with Liz to getting the MRI done with the help of Bobbie the technician and nurse Nancy's assistance, it all made me feel comfortable and safe. They really have a great team, definitely on the top of my list for referrals.