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October 2024 by Ashley Camacho
Had an issue and spoke to Lisa. Ask for her when you are ready to purchase your sleep # bed!!! A true customer service professional. Handled all my concerns and even took them to the next level on my behalf. Truly exceptional service. Thank you!
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June 2024 by Ricky Miranda
We had an amazing experience with the sales representative, Pete Makely. He guided my wife and me through the entire process of selecting the perfect bed for us. He provided detailed information about the bed's features and explained how it functions. Pete's patience and sense of humor made the whole experience enjoyable. We are grateful for his assistance.
Thank you
Pete Makely
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June 2024 by Steven Clarke
Service and ability to explain the benefits of the product and how it works were excellent!
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April 2024 by Irvin Solano
Nice place, has displays for the products and the staff is very helpful. No free parking, and the parking garage is very confusing. Nearest garage is about two blocks away, 5 minute walk.
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November 2023 by D.C.P for real
Excellent advice and service
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November 2023 by Sonia Liranzo
Very satisfied with the purchase, I recommend asking for Lisa, she is very kind and understands your wishes ?
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September 2023 by Kassandra Abdul-Mateen
Lisa is a wonderfully smart salesperson at the Ridge Hill store.Knowledgeable and friendly she explains and shows the differences and benefits of products. Made it easy to buy my bed and go back to order the remote.
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July 2023 by USER USER
Lisa and Peter from the Ridge Hill store were amazing and very thorough. Lisa even stayed back past closing hours to make sure she assisted me and helped me choose and get all the things I needed.
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July 2023 by Mashuq Mushtaq Deen
I came in to try the beds after having an extensive conversation with a SN rep from Jersey. The sales person that helped me spoke to me like I was a child, was condescending, and had I not already had a good experience elsewhere, I would have walked away from SN completely. I did not enjoy the experience at all.1 star for customer service5 for product3 average
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June 2023 by Jose Mauricio Lucio
Absolutely great assistance by Sean at the Ridge Hill store. He was very attentive and very helpful.I bought my confortable bed back in November of 2020 and Lisa was the sales person. She also did a excellent job. They both are professionals and for sure a good asset to “Sleep Number”
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April 2023 by Richard Gomez Hurtado
I bought a queen size bed and and waited for about 3 months . The bed that I got home was totally different from the one I tried at the store . It felt like I was sleeping on an air mattress , and the compressor was making annoying noises at night . The edge of the bed is very soft .I had to pay $270 dollars for the company to take the junk away. They should tell their employees to tell costumers that if their is a problem with the mattress and if you don’t want it you have to pay us to get it out of your house . Train your employees to not hide information, pleaseee.Never buying again bad experience.
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March 2023 by Trac I (Tra2594)
Very good Pete was very helpful I cannot speak as to bed yet because it doesn’t arrive until next week
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December 2022 by W Daley
I enjoyed going into the store and trying the two beds. The sales person P was very knowledgeable.
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November 2022 by Jane Spearman
EXCELLENT!
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June 2022 by Toni Sipes
This store made us feel good about picking the right mattress for us. They handled my energetic toddler very well and have a lego table for children to sit at and play while the parents are checking out all the different mattresses. Would tell all my friends and family to go to that store at Ridge Hill Yonkers.