Sally Beauty receives positive reviews for its friendly and attentive staff. Customers appreciate the knowledgeable employees who listen carefully and provide helpful recommendations for hair products. Many mention staff members by name, highlighting their kindness, professionalism, and ability to make clients feel comfortable, regardless of gender or background. The staff is described as polite, respectful, and eager to assist, creating a welcoming environment. Customers have had great experiences with product advice, returns, and overall service, often leaving satisfied and confident in their purchases. The store manager and team members are praised for their hard work and friendly attitude. Overall, Sally Beauty is seen as a place where customers feel valued, well-informed, and cared for by a team of dedicated and courteous employees.
The way people come on here lying about their experience is crazy. ? get a life!
January 2024
my experience was with sky (?) i will only come back to see her. extemely attentive kind customer service is how i expect. answered all my questions and very knowledgeable on all products. thank you for letting me feel comfortable after explaining i lost everything to a fire.
September 2023
Poor customer service. One girl on staff and couldn't help me cause she was ringing people up. When she was finally free, she had an attitude. Anyway, I have to return my color cause it's too dark. They didn't even have color samples in many of the colors.
