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December 2024 by Alex Kozin
Had Eddie come and swap out my Flat tire on the snow. Fantastic service, great company
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May 2024 by Joy J. Cruz
Great experience, had an accident on a Wednesday morning and they had the car picked up in half hour. After finding out it was a total loss they had everything processed super fast. Shockingly I was able to get into a new car 10 days later!
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September 2023 by ivelisse Brockington
Company needs clear transparency and improved communication regarding condo parking lot towing service. I had Emails, made calls and went to the office with no return calls or email etc... Causing evident that the expectations for professionalism and reliability are not being met.
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July 2023 by Janesse Mcfadden
Absolutely horrible ! Not even deserving of one star ! Towed my car Thursday, I had no way of getting it until Saturday so Friday morning I called to confirm they would be open. I arrive Saturday as soon as they open to be told a price triple that if what’s listed on the sign of where my car was towed from. Then I was told I couldn’t get my car back until Monday, which would up the storage fee by two more days !!! After an accident they took advantage of the situation and I am confident in the fact that it was because I am a young woman and they believed I knew nothing about cars, they even tried to convince me my car was not worth fixing and to just junk it and leave it to them.Service: Car towing
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August 2022 by Evgeny
Worst place. Very aggressive and pushy.
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June 2022 by Farid Marji
Super expensive and never gave a cost over the phone, they waited till the equipment was dropped off and then told me the cost.$300 to drive about 12 min, (that’s $25 a min)Un called for, last week I got a car towed from Henry Hudson pkwy to yonkers almost 21 miles about 47 min of driving off a highway for $275The driver is the only reason I gave 2 stars he was excellent.Service: Local hauling
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May 2022 by Aisha Queen
I was stuck, side of the road with my 2005 Toyota, call them up . Guy was friendly ….. quick, and everyone was super informative ! Thanks RNR !Services: Car lockouts
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December 2021 by Ivilyz N
I went to RNR for Auto repair, I took them the insurance appraisal with the damages and cost of the repair. RNR accepted the appraisal and told me not to worry about anything that if it was more damages or more money they will contact the insurance. On November 11 2021, I was called and informed that I can bring in the car for repair, on the same day, I dropped of the car. And informed them I was in transition to move to *******, to please call me a few day before the car would be ready. On November 19, I was called that the car will be ready the next day, November 20, 2021. I thought to myself that was too fast but gave them the benefit of the doubt. When I got thee on November 20, 2021 at 5 PM, they wanted me to pay cash, I was willing to pay with a debit which is like cash it was not credit and they told me I needed to pay an extra 4% and charged it to my debit card. They also wanted for me to pay taxes of the total amount again even thought the taxes were already included in the appraisal that they accepted. I noticed when I picked up the car they had placed a old bumper guard on the bumper, I was wondering why would they do that to a recently painted bumper, but again I gave them the benefit of the doubt A few days later when i went to removed that old bumper guard, I realized they played me, on the appraisal it stated to REPLACE and PAINT rear bumper among a lot of other things they needed to replace. The adjuster even told the day of inspection the rear bumper was garbage and needed a new one. I noticed the bumper was the old garbage bumper, the old scratched were still there, I realized also of a scratch done by me a year ago was still there and the bumper started to pop out of the clips. They did not replaced or painted my rear bumper as agreed and charge me for it $2086.00. They knew I was driving of to ******* the next day and was not able to come back for any issues since I left to *******, I feel the though I was stupid, I am a female and moving to *******.I immediately email them, All I got was a reply with, If any issues come in. They knew I am in *******, I cant come in. I emailed them again 2 other time and no one acknowledge me. I want my money back so I can make the repairs here in *******
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December 2021 by Hmm Mm
I was stuck, side of the road with my 2005 Toyota, call them up . Guy was friendly ….. quick, and everyone was super informative ! Thanks RNR !Services: Car lockouts
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December 2020 by Ashley DePiano
All positives all around for RNR Auto & Towing. They truly care about their customers and prioritize their needs. If you call and get Ronnie, he is polite and will answer all your questions. Their prices are very reasonable and they always make sure to do right by the customer. I highly recommend this towing company to anyone that needs a tow in Yonkers.
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December 2019 by Z
I locked myself out of my car recently and the gentleman who came to unlock my door was very courteous and professional.
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December 2019 by Zaira Diaz Official
I locked myself out of my car recently and the gentleman who came to unlock my door was very courteous and professional.
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May 2019 by julie mordan
I unfortunately had to have my vehicle towed after an accident, but thankfully these guys showed up. They were so kind and understanding, they really helped a girl out! Russ, Ron and Freddy made the process so easy and quick. They also handled everything with the insurance company for me. When my vehicle ended up totaling, they explained everything to me, and broke down what my next step should be and really cared about my situation. Thank you guys so much! I really do appreciate it!
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May 2019 by MICHAEL SCHNABEL
My Truck broke down in Katonah N.Y a friend recommended RNR towing in Yonkers , I called and spoke to Ron, and he dispatched a Heavy wrecker to tow my Peterbilt dump truck to the repair shop . Russ showed up , and was very professional and polite . Great service fair pricing , cant really ask for more than that. I Will definitely be using this towing service again and would recommend to anyone . you wont be disappointed