-
June 2024 by Ana Tavares Serrano
Worst place ever they don't know how to talk to their patients and treat children even worse
Sucks that I had to give the one star should be zero. DONT TAKE YOUR KIDS SHOULD BE SHUT DOWN.
-
June 2024 by Tiffany Jones
No lie hands down the best dentist ever!!! I was crying on the phone about my tooth hurting.. they took me on the same day n the doctor rip that sucker out so fast it was phenomenal!!! They are definitely the best dentist to go to in Yonkers and yes they accept most insurances!! Thank u riverview now I can go back to work
-
May 2024 by Tiara Brown
The hispanic lady who is answering the phone on 05-20-2024 from 12pm-3:05 pm is RUDR AS HELLL TOLD ME I COULD NOT MAKE AN APPOINTMENT WOULDNT ANSWER ANY OTHER QUESTION AND LITERALLY ONLY KEEPS TELLING ME CALL BACK IN 30 mins i have an EMERGENCY and this is the type of people we got dealing in dental health care if a manager or anyone higher can respond id like answers
-
May 2024 by Allen White
Very nice ? people
-
April 2024 by Uncknown
The worst dental office in all westchester i had apointmrnt and they cancel for no raison they said its clossed when i called and went over there they were open verey abd even the staf and front desk are very rude i don’t recommended it + the service they provide its the worst smdental service in the whole country i will never go there again and its very dirty too i hope the manager contact me because they didnt wanna connect me with him to fill a complain
-
February 2024 by Sarah Charles
I recently had the most unsatisfactory experience at Riverview Dental Care in Yonkers, and I feel compelled to share my dismay with others who may be considering their services. My visit on December 4th turned into an absolute nightmare, leaving me frustrated and dissatisfied.
To begin with, the primary issue arose when the dental office mishandled the processing of my insurance claim. Instead of sending it to the correct address, they sent it to an entirely wrong location. It took them an astonishing three weeks to realize their error, and by that time, I had to restart the entire process. This sheer incompetence resulted in an extended delay and a tremendous waste of my time.
Adding insult to injury, every time I called to inquire about the status of my insurance claim, I was met with a barrage of excuses and what can only be described as a runaround. The person on the phone seemed more adept at lying and attempting to manipulate the situation than providing any straightforward information. This lack of transparency and accountability left me feeling both frustrated and deceived.
Moreover, the customer service at here is nothing short of abysmal. They not only failed to offer any support or reassurance during this ordeal but seemed wholly disinterested in rectifying their mistakes. Instead of focusing on proper dental care, the staff at this establishment appears to be experts at wasting their customers' time.
The dental work itself was no better. The quality of service was subpar, and I strongly caution anyone against entrusting their dental health to this establishment. It is evident that they prioritize profit over patient satisfaction, and the overall experience has been nothing short of a disappointment.
In conclusion, I urge prospective clients to think twice before choosing Riverview Dental Care in Yonkers. The best course of action for the community would undoubtedly be the closure of this establishment. Save your money, save your time, and seek dental care elsewhere for a more professional and reliable experience.
-
November 2023 by Antonio Gonzalez
Very unprofessional they have you waiting for hours to then tell you to go to another dentist office
-
November 2023 by rashea wade
I had a 3:30 didn’t leave untill 6 never again. They overbook and don’t communicate.
-
September 2023 by Janina Benitez
Staff are si nice and the doctor was amazing!
-
August 2023 by iberka mejia
Love this place!
-
August 2023 by Daniella Bitton
Best dental office!
-
July 2023 by Nathalie’s Mom
Very bad experience, I would not return there ??
-
June 2023 by Katie Makula
Really rude office made my friend cry over her teeth! How rude!
-
June 2023 by Enedina Mejia
The service was terrible. Today was my first time with them. 1:30 wait and 5 minutes of service according to a cleaning, but I get home and look at my teeth and they remain the same, neither precent nor goodbye, he said, it's a shame that people like him study a profession and they work unwillingly it was a man who attended to me it is true that one comes out worse than when they arrive as if they were free6 they are unpleasant it is sad that they work reluctantly it is a shame the man who attended to me is unpleasant without manners or education
-
June 2023 by Tinea Edwards
The worst place you can ever go to especially if it's an emergency...the male dentist is so lazy I can't believe this place is still open this long.
