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August 2023 by S C.
Exceptional service, amazingly fast. Done with a bumper repair in 1.5 days. Friendly, professional. Looks better than new. Very grateful.
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August 2023 by Marcos N.
After I had a good experience here myself I referred a lot of people to this place for auto body repairs so I was extremely disappointed when I sent my own 80 year old mother to them after she had an accident in her Honda CRV. Her car was there for over a month - and I don't even hold Mastroddi responsible for the length of time since Honda took their time delivering the needed parts for repair but I was disgusted by how they harassed and threatened my 80 year old mother with legal action because her insurance company was dragging their feet with paying them. Now I understand their frustration - but threatening a senior citizen with legal action isn't how you should do business. Fernando Mastroddi was extremely rude to my mother to the point where she was scared and crying. My brother had to go there in person to address the harassment and threats and Fernando finally came to his senses - but it shouldn't have to go that far. I will no longer refer anyone there let alone go there for my own business. I speculate that he assumed he could get away with the harassment and threats because she is an elderly latina who wouldn't fight back. It's a real shame that people still treat people like this especially since the insurance company is AllState. I truly doubt that AllState would duck them so why be so nasty??
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July 2023 by Kendra Porter
Freddie at Mastroddi gives the best customer service. He walks you thru every step and will work as a liason between your insurance company and rental agency.Most importantly he goes above and beyond to make your car look and feel like it's brand new. Thank you Freddie. So happy I found you.Services: Exhaust
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July 2023 by Sean Nugent
Exceptional auto body work. Professional, kind, helpful staff. I was able to drop my car off within a couple days, and the work was completed very soon thereafter. Hopefully I won't be needing any auto body work anytime soon. But if I do, I'll definitely be going to Mastroddi Auto Body Inc.Service: Body & Trim
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July 2023 by Yavor Ivanov
They did such an outstanding job on my lil' poor vandalized Jukey. Literally looked brand new. Tears of joy I'm telling you!
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March 2023 by Bashar Rabadi
The best Auto Body Repair Shop in Westchester.Services: Painting
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January 2023 by Maria Barbieri
Exceptional body work on my car! This is the auto body garage you should take your car for work. My car looked brand new and they clean the interior upon delivery! Very professional and I will bring my business here and recommend this business to friends for auto work!Services: Body & Trim
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November 2022 by Xio Montalvo
?????Fast, Great Work and Good Service. You won't regret bringing your car here!???????
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August 2022 by Nivea - Nitti Xizera
?????Fast, Great Work and Good Service. You won't regret bringing your car here!???????
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March 2022 by Donna B
I cannot say enough good about this place. Freddy is absolutely the most friendly businessman I have ever met. Someone side swiped my car which is a special edition model. It came out absolutely beautiful! I highly recommend this body shop should you need any body work. You will not be disappointed.
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January 2022 by Stephen Jones
I,m a retired auto damage appraiser who worked for a major insurance company in NYC and the boroughs for 30 years. I have inspected carsIn thousands of shops during my career in this area. There are probably 5 excellent shops to have Collsion work done properly and at a fair price. Mastrodi Auto Body is the #1 First choice. They’ve been in business for years, do top notch work , at a reasonable price. They also work with all major insurance. Companies. If you get into an accident call them, they will handle everything without any worries period.Services: Body & Trim
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December 2021 by Icapelliperte
Terribly rude and unprofessional. My insurance company had set up to have our vehicle towed into this body shop from the salvage yard after initial inspection, a shop that is a direct repair facility for my insurance. We find out it arrived at the shop today when an employee from there called and screamed at my wife threatening to impound the vehicle. My wife tries to get in touch with the insurance company to see what the misunderstanding is, and he proceeds to berate her on the phone again! Not to mention Mastroddi left the vehicle running on the side of the road!I have never encountered such unprofessionalism. No apology, no sense of compassion or attempt at understanding that people don't ask to get in car accidents and were genuinely attempting to get their vehicle repaired. A miscommunication from the insurance with the shop gets you treated this way? Absolutely insane and childish behavior. Completely erratic and uncalled for.If this is how they treat people who wanted to use their services, imagine how they'll treat you and your vehicle? I hope they learn how to treat their customers as people.
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December 2021 by Axel Vazquez
If you have a Sports car, modified car , Or car with stripes on this is definitely not the place to go, I was told they will fix my car with stripes but 2 weeks later informed me they will not be doing the red stripes leaving me to have to go to another body shop after they repaired it and start complete insurance process all over just for red stripes!! Now 2 weeks later still driving a mustang without stripes thanks guys!
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October 2021 by Andy M.
I had an excellent experience with Mastroddi. I was referred to them through my insurance company. When I arrived I was told there would be supply chain related delays. These things are of course of the their hands, but throughout they were good keeping me updated and progress where things stood on their end. They made me feel confident they were doing everything they could. In the end, my Mazda CX5 repairs came out amazing, and that was the most important thing. I will definitely go back to them in the future.
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September 2021 by Jav S.
Brought my car in for an estimate 2 months ago and was told that I wouldn't be able to drop off the car because they were backed up with work. Fast forward to today and they said they couldn't write me an estimate. Older man came out rude and said he couldnt help me right off the bat!!! Made no sense! I feel like it was race related. All I needed was to get an estimate so I can get my car fixed. I was going to pay cash! This is ridiculous. I guess if you aren't white they don't even want to help you.
