Macy's is a well-known department store established in 1858, with a strong presence both in-store and online. The Macy's Rogue Valley Mall location features a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, Clinique, and Estee Lauder, along with a variety of housewares, gifts, and furniture. While many customers appreciate the quality items and great prices, especially in the clearance section, there are some notable concerns. Some shoppers have reported issues with customer service, particularly in the optical center, where assistance was lacking. Additionally, the strong smell of cologne and perfume upon entering the store has been a complaint, as it can affect those with allergies. Overall, customers have found the departments well-kept but have noted long wait times at checkout, which can be frustrating. Despite these issues, Macy's remains a popular choice for shoppers seeking good deals and a variety of products.