-
February 2024 by Mrs. Hughes
This location is horrible. Do not go here! They have one person checking everyone in and drawing the blood. Having an appt is useless. I had an 8 am and when I walked in there were people already waiting since opening at 7 am, that are still waiting. Do your self a favor and go somewhere else!
-
January 2024 by J V
Waited two hours for a scheduled appointment. Staff is extremely slow and disappears from the front desk for 40 minutes at a time with a full waiting room. Don’t waste your time.
-
January 2024 by Joana Soto
Website states lab opens at 7am and accepts walk ins, so I made sure I was there early before work to get a drug screen done for work. However, when I get there they have a sign stating they open at 10am and no walk ins accepted at the Yonkers, New Rochelle, and White Plains location. This information should be available on their website. So people don't waste their time going there.
-
January 2024 by Timothy Barnes
Labcorp is not all bad! I went 984 Broadway in Yonkers on the 9th of December; a zoo, one technician, full waiting room. I left.A week later, in and out in less than an hour. Jenna was the difference, she would look at and help you. But, she can not do it alone. She needs our help and the Company's.Did anyone tell me in GIANT print to bring my driver's license and iPhone? NO. The check in machine, which has the potential of being great, does not work without both of them. Yes, it is present;y clunky. Does not check one in. But, it has a future.NO WALK INS posted, not posted on the web site. But, Jenna let me check in.We need Labcorp. We need more Jenna's. Labcorp has work to do!Timothy Barnes, Hastings
-
December 2023 by Merigrace Batista
0 stars for horrible staff! Only gave 1 in order to post. The man that is working today 12/01 and started working at 7 am is the most horrible person ever! No customer service skills at all, not willing to work! Labcorp should fire him and get somebody else! Told me to go back from 9-1 only to find that he would be eating 12-1 (totally fair) but Lets be clear, if you are not available then dont give your schedule as if you are. He is doing suuuuuuch a terrific job that he didnt even give me his name.
-
November 2023 by Bianca F.
Ahmed is a one-man show. Have been there four times in the last few months and he has to check-in patients and do the bloodwork. It is a wait but he is an excellent phlebotomist-one try and no more sticks-which is what counts for me! Thank you Ahmed. Hopefully, they will get him additional staff and he can stay in the back-because he is the best! The place is in high demand so I don't understand why they don't have more staff in the front. I would give it 5 stars if they didn't only have a 1 person staff.
-
November 2023 by Business Reviews
This place is a joke. This was for an employee drug screening. This place closes at 2 pm. They all have early hours. How convenient is that ?! I spent more then 3 days - took time off of work- tried to make an appointment - they don’t do walk ins which you wouldn’t know until you get there and there is a sign - all the employees at all the locations are hiding behind the desk won’t even acknowledge you. Simple math - if I’m taking time off of work to do an employer drug screen and have to go through this much hassle at 3 locations -I’ll work somewhere else because the days and time I spent trying to do this for an employer -is money I could've made working.I hope all employers find another company to use.
-
October 2023 by joyce perez
This is the worst place I had an appointment at 10:30!! And is only one guy doing his job every body came in but he didn’t call me yet is now 1:17pm it is a very informal location the supervisors are: Mary Huff and Wilson Ramirez and they doesn’t do anything for improving the service horrible place.
-
September 2023 by Rudy C
this is the closest labcorp to my location, which is convenient, but there is always 15-20 people waiting while onle 1 person is on staff. there are only about 6 seats so you will often see people sitting on the floor or the stair landing by the tv. at least one of the qr check-in kiosks is always down. this is clearly a management issue, this lab really shouldn't be as understaffed as it is. unfortunately, i am just going to have to keep coming here for the convenience, and it seems like that's why everyone else comes here too.
-
September 2023 by Kevin Lewis
Service Sucks , Communication Sucks , Online Says No Appointments Needed But When You Go In To Be Seen They Can’t See You Because You Need An Appointment. Receptionists Didn’t Care That I Needed An Employment Drug Test Today , I Thought Customer Service Is Key ? This Establishment Sucks.
-
August 2023 by MelissaKD
Waited 20 minutes after checking in, with no place to sit, standing- mind you I’m fasted and beginning to feel light headed/dizzy. Front desk person only was engaged with one patient the whole time until he disappeared to the back and didn’t return. Every patient seen leaving their appointment looked frustrated. I did not see one patient be called in to be seen in the time inwas there. There was a sign on the reception window saying “drug screen appointments only”. But injad scheduled blood work online.. what does this mean? I can’t ask because receptionist is no where to be seen. After feeling too frustrated and dizzy to wait around I had to walk out. I should have believed the 2 start review before making this appointment.
-
August 2023 by Me Me
This place is getting worst. Went there today minutes to 11am for my 11:15am appointment and didn't came out of there until minutes after 2pm. There was only one person working in the entire lab. This man was doing the front desk, the urine for drug, the blood works et al. While we the customers were cursing him out and after I went around the back, truly it was this man alone there doing ten people job. I hope they pay this man triple. But in any event we only got mad at him because when we ask him question he told us if we can wait we are to go to New Rochelle. After realizing the pressure he was under I empathize with him. The employer is wicked, this man did not even eat lunch. I hope he drank some water poor little man doing so many people job...SMH ? ? ?But is this was to rate the man who was working this day I would give him a 10 stars ? ? ? ? ? ? ? ? ? ?
-
August 2023 by ellenbarbara
I would also give it a zero if that were possible. Rude person at desk is also phlebotomist. Lab corp must make a lot of money b.c they have no staff, a faulty computer system and all these lousy reviews and still no change. I wish I had seen reviews. When I was being mistreated by sole staff person, the 2 patients waiting both separately said, "I guess you've never been here before!" The worst. After waiting and waiting, I just got my scrip back and left.
-
August 2023 by John S.
Quite literally the worst service I have ever received in my life. I saw the reviews on this place but thought, how bad can it really be? It's that bad. Extremely rude and incompetent staff, I was told the wrong time by the woman at the desk for the test I needed done two separate times, and had to come back three times. Not to mention she was acting like i was in the wrong. The service was so bad it inspired me to write my first ever Yelp review. That should say enough.
-
August 2023 by Jasmin Dominique
The wait times can be rather extensive, and the initial interactions may not be as friendly as expected. On one occasion, there were individuals who arrived around 9:40 AM and departed after 1 PM, while I found myself spending nearly two hours at the facility.
