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January 2024 by S C
The manager handled my trade and purchase like a pro, she had me in and out. And help me get the maximum on my trade!
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January 2024 by Priscila Sanchez Briones
Toooooodo
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December 2023 by jose figueroa
They closed 13 mins early I’m literally in front of the store and is not even 9pm yet. It says online that they are open till 9pm. Really angry at this
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December 2023 by Felix Rosario
just go to a different game stop . these people just love to make you waste time. They deny my return. I end up going to a different GameStop and they accepted it.
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November 2023 by Josue Colon
Now when purchase warranty for items store picks and chooses either its a refurbished or new horrible. Witnessed someone getting brand new control with there warranty trade I was next got a refurbished one new game stop policy horrible. No wonder there going out of business they definitely lost another customer im going to BEST BUY from now on
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July 2023 by Tina Jones
The Kids love GameStop. They have great warranty on their products
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July 2023 by Eric Velez
I paid this location a visit and immediately noticed a lady arguing with one of the cashier’s stating that she wanted a replacement controller for a controller that she’s returned already. She says they all keep drifting. I moved away started looking at some Xbox games and picked out three ten dollar games. I then brought them to the register, and the cashier begins to look for my games, turns back to me and states we only have one out of the 3 of them. He begins to ring me up and I was in the process of paying not noticing that the young man rang up $20 instead of 10 when my girlfriend Raised her voice slightly stating why he put 20 not 10 the young man replied with they never changed the price. I then declined the transaction and walk out the store disappointed. Disappointed in the fact that he was not going to mention anything. Common sense isn’t that common ??♂️
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June 2023 by Sam Kingston
Forced to purchase pro membership to purchase PS5. No company policy requirement to do this. Wouldn't allow me to just add to existing expired account. Forced into creating a new one.
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May 2023 by Andrew Katz
Does anyone work at this store? I have been trying to call the store all day and keeps on saying everyone is busy. A few times I have called someone has picked up and then hung up right away before saying anything.
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April 2023 by Brian Watson
The guy at the front put me on a yearly membership that I never asked for and deducted that from what I was selling, when I really needed all of the money from the sale. I had to contact Gamestop to get the membership off and they didn't even give me a refund. Never again.
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April 2023 by LZ L.
Mercury and Chris were the shining example of customer service. All members of the organization should strive to meet their standards. The professionalism & knowledge was second to none and they need to be formally recognized for their excellence
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March 2023 by Reuben Matos
Love the employee here. They are really helpful.
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March 2023 by Rey J.
Never had a great experience with GameStop especially this location, but they've been getting bashed lately so I was like I'm here I want the game let me throw a purchase their way.Team member from the store sold us the wrong copy of the game. So I'll take the L for not noticing before that. Dropped the family off went back to the storeWent to exchange the game and this was on the door. Called another 2 stores just to inquire if I can return at another location no one picks up automated service hangs up. Called customer service just to inquire if I can go to another GameStop. No one picks up waiting 10 minutes.Finally called a 3rd store not in the same area someone picks up and I asked if I can return to any game stop the Napoleon dynamite sounding team member says return it there because it will affect their numbers..really..:their numbers..so here I sit in the parking lot for an hour..the bad experience just continues.Update: so 8pm hits nothing. A small group (maybe 6 people) starts to gather outside waiting. 8:10-8:15 nothing freezing my @$$ off. Lights come on dude slumps out the back sees people outside turns around turns lights off. Girl says wtf are you serious then the light goes on then off again. Then on guy comes out wiping his face. My dude was sleeping in the back.*he was going to decline my exchange, made it known that he was doing me a favor as a one time exception* granted the plastic was removed and it's software so can't be too mad, but people seem to hate workin there. Not surprised
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February 2023 by Melissia Starks
Great store needs more assistance gets crowded fast...
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February 2023 by Jay Rojas
The representative was kind and knowledgeable about the product. Thank you ?
