-
January 2024 by Raphael Rivas
It used to be better but it's still a nice store.
-
December 2023 by Janay M.
It's a basic Dicks. There was a nice selection of items and I found what we needed. The prices are moderate but seem to have a good bang for your buck. The staff were there but no one asked if I needed help or anything. I would recommend but wouldn't right home about it.
-
December 2023 by Brandon Sanchez
You go here and it is as if you are doing THEM a favor. Place is ran by a bunch of teenagers who look half out of it and have terrible attitudes. It started off when I asked my cashier Eleonor, if I can get see my rewards from my account. She sighed with such arrogance and said firmly I have no coupons. When I then asked to use my $10 physical copy coupon, she “tried” scanning it said it didn’t work. A coworker by the name of matthew scanned it and it all of the sudden worked. This place needs new management in who they hire, for which it should not be teenagers doing the bare minimum. Such a shame and disgusting character. Find a non social job Eleonor.
-
November 2023 by Jason V.
I brought my golf clubs into the Dick's location at Ridge Hill and was taken care of by Kevin who did an excellent job regripping my entire set within less than 2 hours! Other places like the PGA superstore would have take a few days. Very, very satisfied customer.
-
November 2023 by J P
Purchased this years hunting season licenses for Deer, bear, turkey and fishing.
-
October 2023 by esteban m.
I only go to dicks for one thing and it's the fishing section. it's not to small and has a lot of options but it's all mess up and all over the place, some items arent in the right spots. the live bait area is even worse. the shelf for some bait is covered in goo and it's disgusting you can see in the floor where the liquids drip down and where they made the attempt to clean it .
-
September 2023 by Kodais M.
Went here today for a back back. I asked an older African American woman, if there were back packs on sale? She replied "NO" in very distasteful manner, and walked away.Why take on customer service jobs if you dont wish to give great customer service. I am an African American male but I did not get her name, so thats why I am trying to get the one possible bad seed pin pointed.This is the second time I had a weird experience in this Dicks.
-
August 2023 by Cee San
Went all the way there because they said they had the thing I want in stock. When I went there to ask for it, they no longer had it.
-
July 2023 by J Mera
I purchased 2 items on July 1st. Today July 6th no longer need them. Granted is my fault I did not bring a receipt. Do not have it. I pulled up a statement from my bank for the purchase,and the card I utilized. They can not give a refund. Manager on duty did not want to at least attempt to help. Bad customer service. Would not recommend this place.
-
June 2023 by A Acquah
Friendly and helpful staff! I’m a newbie to biking and it took a team of folks to help me understand what I needed and find what I was looking for. My bike wasn’t in stock in the color I wanted but they ordered it for me and waived shipping. I’ll be back for free assembly! Woohoo!
-
May 2023 by Stephanie Massiah
My husband and I went to purchase a punching bag. We was uncertain of which one to get and Anthony assisted us. He was very knowledgeable and kind. He provided such great customer service. Dylean also assisted us with putting in the car. These guys deserve raises. They are absolutely great employees and are true assets to the company.
-
May 2023 by Richard Benvenga
Awesome and when I got little propane tanks for Blackstone checking my id the cash register guy his father has Same exact birthday as mine to date..pretty co
-
May 2023 by Jessica Gonzalez
This store location (ridge hill, yonkers) is clean, nicely organized and heavily stocked. However, I was very disappointed with their lack of customer service. I asked a manager for assistance in the camping area to verify prices on merchandise that were not marked (which happenes to be most of the items in that section). I waited 15 minutes and nobody showed up. I walked around again trying to find a sales associate but the place was basically a ghost town...no employees or customers were to be found (I wonder why?!). Finally I had to walk over to the cashier and ask for assistance just to find out the item I wanted was extrememly overpriced. The whole shopping experience was a disappointment and waste of my time. I won't be returning.
-
May 2023 by Michelle R.
Met a young man their in baseball who was approachable and kind He was very patient as well ,I think his name was Ethan Thank you for the great customer service and going above and beyondThe store is nicely situated in a great safe area Do yourself a favor never call they put you on hold forever and transfer you around Very rude And they seem to be bothered when you call
-
May 2023 by Luis Moreno
Went to get my niece Soccer cleats. Only one person helping in the shoe department despite being the busiest section of the store. He was helpful. Nicely organized store.
