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February 2024 by Delia Hansen
Many things can only be found here. I am grateful/
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February 2024 by Michelle Smith
CVS on Nepperhan is the best! Yonkers rocks.
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February 2024 by Rnzz
The pharmacy service is poor, the worst. They never answer the phone, and even when you want to complain to the manager, the response you receive is horrible.
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February 2024 by Sher G
This CVS pharmacy is horrible!!! They need better management. The wait times are horrendous because they misplaced everyone’s medication so they walking around back and forth searching while the pharmacist is so lazy she does nothing to make it better. The state needs to be called.
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February 2024 by Abe Al
DO NOT BUY GIFT CARDS FROM CVS specially AMEX THEY HAVE AN INSIDE SCAMMER WHO STEALS THE CARD NUMBERS BEFORE HE SELL IT TO THE CUSTOMERS BY THE TIME YOU’RE GOING TO ACTIVATE YOUR CARD YOUR MONEY IS GONE AND NOBODY IS GOING TO HELP YOU SPECIALLY AMEX They replace a card for me for the balance that the scammer left for me which is $.31 is a shame American Express
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January 2024 by Ray Pell
One star is one too many. This is not the first time a prescription has sat for days without being filled. I wasted 30 minutes on hold before hanging up and calling CVS customer support. After another 30 minutes, the rep came back on and told me she could not get through to the store either. She also informed me that since it is in a processing status, I can't transfer the prescription. She suggested I go to the store to have the status changed in order to transfer the script. Absolutely horrible!
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January 2024 by Saddek Alshabbi
Very bad experience, the worker in the pharmacy are very careless they make the customer waiting for hours to give them medicine and the medicine already in the basket I will change my pharmacy
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January 2024 by Abraham
I bought American Express gift card from CVS at Nepperhan Avenue Yonkers for $330 At the time My daughter activate the card 2 AM the balance going down to zero someone use the card number at a place that sells windows and glass 2 AM in the morning When I went back to the store and explained to them, what happened the manager manager over there told me Time that happens the scammers they have a way to go to the shelf The number behind the card and they have a way to Steal the money at the time the person activate the card, and he Said we should put these cards behind the counter, so no one can steal The numbers that comes behind the card so They have this problem before and customers been complaining until today Will see the cards outside to give the cameras more chances to steal people money And when you try to get help from them to get your money back, they tell you call the customer service You imagine how many people bought gift cards drawing the holiday? And I’m sure at least 70% of these people will lose their money When you give a gift card to someone and then this person find out there is zero money And the account he will not come and tell you your card was empty is embarrassing Because you gave it to a loved one as a gift If you have this problem before, and you keep doing the same mistakes with your customers Without giving them back what they lost this is very bad for your business for your reputation Do not buy gift cards from CVS. Maybe the scammer is from the inside You will lose your money and they cannot do anything for you. All they have to do is take your cash and put it in their cash Register and take their commission and send the money To AMEX THAT’S IT AND THEY DON’T CARE ABOUT YOU AS A Customer
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December 2023 by Claudia D.
Staff doesn't give 2 craps. Before they were just overworked and understaffed so I felt empathy but now the hood staff they hired just don't give a crap. A woman said they didn't receive my child's medicine and I had to call the doctor. I said can someone let me know if it's ready when I finally get in touch with the doctor (AGAIN), because they don't answer the phone. She responds we answer the phone....when we can. Exactly. 7 people back there and they don't answer the phone. Super rude and snotty. And that I need to call or come back. I go home to call the doctor and I get a text as soon as I get out of the car (5 minutes later) that her medicine is ready which means they HAD IT!!! I go back and the same wench is in the middle at a computer showing dresses on her phone to the next girl while the phone is ringing and NO ONE IS ANSWERING! RUN....this is humanity now. Self absorbed lack of empathy for the sick young old you name it. Cvs has gone downhill.
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December 2023 by Henry J
you are literally better off driving here and getting your prescriptions fixed because apparently picking up a phone is beyond the comprehension of people who calculate your dosage, good luck surviving with these morons.
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December 2023 by Carolina Hererra
AVOID THIS PHARMACY AT ALL COST. THEY DO NOT ANSWER THE PHONE, THE BLONDE DUDE PHARMACIST RUDE AND CLEARLY CANT MULTITASK. AVOID AVOID AVOID IF I COULD CALL THE BBB I WILL BECAUSE HOW ARE YOU A WORKING PHARMACY BUT WONT ANSWER CALLS AND TELLS CUSTOMERS THEY DONT HAVE ENOUGH STAFF TO ANSWER THE PHONES. A DAMN JOKE
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December 2023 by Denise Andrewsen
Would leave 0 stars if I could. Kimberly’s name was on the receipt but I’m pretty sure the extremely rude workers name is Tameicka in the pharmacy department she is terrible. I was being kind and handed her an open product that was on the shelf so a new customer wouldn’t purchase something that was opened and she had the nerve to tell me that’s not in her job description and to deal with the front. I had 4 prescriptions for pickup and was buying some drinks along with them and her co worker to the side of her who wasn’t wearing a name tag laughed at me with a rude look on her face insinuating they didn’t want to ring me up because I had a front store product. I have been coming here since they opened many years ago and have never had this issue. I also worked for the company for 12 years and was always taught the customer is always right. This is the worst pharmacy around, if you want to be on the longest lines where your prescriptions are never ready then this is the pharmacy for you.
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November 2023 by Anthony Valentino
Pharmacy department is a disgrace phone calls ignored and placed right to voicemail, they care more about COVID shots than they do Doctors on the phone trying to fill your prescription. Total freak show never again!
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October 2023 by Michael A.
when you call the pharmacy, you are instructed to go to the website, However somethings cannot be done on the site. Every call I made to the pharmacy resulted in a 20 minute wait on hold. When you go in the pharmacy the lines are always long. While I was waiting to be taking care of, several people, in front of me, tied up the rx counter clerks with large purchases of non-prescription items. Several prescriptions for a tooth extraction took six hours to get ready. A constant mess
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October 2023 by anna grillo
I was extremely impressed with your associate Juana. Being a retail manager myself I understand the importance of a loyalty program. She was very knowledgeable and made my experience very pleasant.
