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November 2023 by Admin IvyWa
This is for Brian and all staff at this location. They are very helpful and accommodating. They repaired my tire on a short notice.updated:Yesterday, I revisited the tire center due to a bulge in my tire. The team at Costco's tire center promptly replaced it. Thankfully, the road hazard warranty covered most of the cost, so I only paid a small portion. Both the manager and the technicians were incredibly accommodating, even with my last-minute request.
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September 2023 by Caitlin Leuschner
It took 5 HOURS for Costco to install my new tires!! I waited around all day and wasted an entire Sunday! They are constantly short staffed on the weekend and the customers have to suffer for it.
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August 2023 by Jennifer Padilla
Sam had excellent customer service and patience. Although there was a wait time with an appointment, he kept me informed. Some customers were very rude and he kept calm , kept apologizing and was very honest about wait time. The only downside I would say is that Costco should designate parking spots for tire installation appointments, because to have to find a random parking spot anywhere is bizzare and causes delays for customers and more work for employees to find your car .
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August 2023 by Coreys Gmail
Price And service worth it, they are courteous. Got my first flat ‘ nail in tire ‘ after 3 months.They fixes it like new!!!!
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August 2023 by Allison B.
Overall great placeThey have everything from electronics and housewares. Seasonal surprises all types of fresh meat and fish to already prepped dinners. A produce and dairy sections and a freezer cooler section. Paper plates garbage bags cleaning supplies pet food and Health and beauty. A pharmacy optical and hearing aid specialty. And a food court that still serves the biggest hot dog and a drink with refills for just a $1.50 They also have a clothing section as well as a small media section, furniture is sold seasonally and roadshows pop up demo products. Well worth the 120 bucks for membership when you receive 2% cash back on almost all purchases. I can literally do all my shopping in one place and earn up to 4% cash back if I have their credit card. Go sign up check it out and if it's not for you then you are guaranteed a refund on your membership at anytime during your paid active membership
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February 2023 by Dee N.
The worst customer service experience. They have three people to do customer returns and one person to do membership information. I'm waiting to get my membership information and have been on long for over 30 minutes mind you they opened at 10:00 am. I was just asked if I needed assistance by a guy name Derrick, and then he went back to helping the people he was helping . Multitasking is definitely not a requirement to work here. I honestly can not give them a full one star. If they had a half a star that would have been my recommendation. And their attitudes' are ridiculous. They act as if they are doing customer a favor.
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December 2022 by Thomas K.
this costco is simply a wild animal zoo. it's complete chaos. why people think costco is an appropriate place to bring the entire family is beyond me. truly, families of 10, including the 3 month old infant to 92 year old granny, walk thru this costco like nomadic tribes. i say nomadic tribes because a family of 8 will set up camp, almost claiming territory wherever they can find space in the store, hang out there for 30 minutes, then move on the hunt for their next campsite. it's nearly impossible for the rest of us normal customers to walk thru the store. granny's that literally have dimensia & schizophrenia are brought to costco for their weekly playtime. it's truly wild & grossly irresponsible & insane. mentally unwell elderly people get lost regularly in this costco, sparking a search party for them thru the store. you hear it on the loud speaker all the time. yes, that's correct, Costco has to issue amber alert type announcements. and forget about checkout.... you can't even tell if there's a line bc so many family's just set up camp in the main aisle. once u do find the register line you can expect to wait about 30 minutes. this is because inevitably once people scan their 600 items at self checkout, they're surprised to learn you cannot pay in cash or foreign currency. or the best is, this is my favorite, as they're scanning their items thy realize they forgot something. but rather than cancel their checkout order to keep the line moving, they stay at the register while one of their 18 relatives goes back to fetch the item at their leisure. i've watched people hold up the registers for upwards of 20 minutes waiting for their family to come back with the missing items. the self checkout staff says nothing & does nothing to keep the ever growing line moving. the clientele of this costco are not functioning members of society. it's as if they've been living among wild animals in caves for the last 15 years. and the costco employees act as if this is all normal,
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November 2022 by anne peters
I had a road hazard repair and went to Costco tire Yonkers for repair for my Costco purchased tire. “Billy” went above & beyond to ensure I got a replacement tire so I could get back on the road. 11/22
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November 2022 by Victoria Hidalgo
Ordered my tires 11/25. They were installed yesterday. Only complaint was even if you make an appointment it feels like a first come first serve during the day. For the price for the 4 tires with discount it was worth it. Over all they had the car for 3.5 hours and the car looks and feels great. Would recommend.
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November 2022 by Sudarsan M.
Costco delivery left us stranded with a fully boxed cooking range when we paid them for their delivery and setup.
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October 2022 by Bernard Walters
U have to wait two weeks to get tires! Prices are good also! Need more immediate service!
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October 2022 by Monique M.
Costco is my go to, especially for basics like milk, eggs, etc.. I'd rather pay Costco prices and throw out some unused then get less and pay more at a grocery store. Returns are easy and no hassle.
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September 2022 by James Anderson
I ordered in store a set of 4 tires almost a month ago and I am still waiting for them to be delivered. I was told delivery would be in 7 to 10 business days. I get a feeling I should have ordered them online. I called the store already 5x and they have no clue when the tires will be delivered, they say they can't track it, they can't do anything. I need to just keep waiting. So what now?
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September 2022 by Thomas M.
"It was fine, I don't have any major complaints. Definitely a better time the last time we went. Wasn't too bad"
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September 2022 by Maria S.
So I usually love going to Costco but I don't enjoy going to this particular one but this is the one that is the closest to me. This Costco is not well stocked and it's not as organized as other Costco's I've been to. The customer service section is always packed and the lines a super long. I think the store is short staffed and they are in need of more workers. I think the eggs and milk section should have a better selection and sometimes the meat section is lacking. Overall, Costco provides good prices and love coming here to buy most of the household replenishables and food since I can save money especially now that I have two almost teenage boys. I think this costo can do better and can improve in many areas.