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December 2023 by A F.
I would give this bank location negative stars if I could. They don't even make zero stars. I am so sorry I switched over to them. It is ALWAYS a problem coming here to withdraw money. They are ALWAYS out of money, they are always having trouble accepting deposits, accepting payments or depositing cash. This NEVER happens at Manhattan Chase locations. Is it because it is in the Yonkers / Bronx Border?? We count too! The atms are slow, there is ALWAYS a long wait to withdraw money (if they even have your money to withdraw) and it is such a shade location; there is never a security officer. Not only do I feel unsafe EVERY-TIME I use this location, they delay any transaction I attempt to make. This is a complete trash location. Fix your branch; you have the money to do so. This is such a poor reflection of Chase it's unbelievable.
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May 2023 by Charles Blackwell (Darth Vader)
I saw the manager Mr Eric Morgan what a wonderful experience I had he was helpful with all my questions . Thankyou .
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April 2023 by rafael tapia
Manager very understanding & teller’s are very efficient. Super pleased with my visits.
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February 2023 by Roger Mendez
Its insane how the ATM has been damaged for over 2 months.. and we the Customers have to stand on line like friggin cars
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October 2022 by Blow H.
This bank is very poorly managed. How hard is it to keep their ATMs working. Every time I go to take money out the ATM is broken. Wosrt managed bank ive ever seen.
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August 2022 by Richard Wilson
In the two years I’ve lived here, this bank has very rarely had a working outdoor atm, and closes at 5 or 6. If you need cash late at nights or on the weekends sometime, consider this when choosing how to bank in this area.
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August 2022 by Nick Grant
The outside ATMs are often broken or with some other issue and they are also closed on Saturdays…
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May 2022 by NY Bullish
Uhh i had things that have happened to me before happen at this bank, I mentioned i was in a rush, i feel like they purposely took longer. Will never be back this chase ever Everrr
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April 2022 by Kevin Mccormick
24hr ATM is always broken. If not always always a long line. All I see is one star reviews and they do nothing to change. Do not waste your time at this DUMP!!!!
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January 2022 by ed bermingham
Very poor customer service. I wanted to get money out because I lost my debit card. I was informed I needed the debit card. I went to chase cross county and they did it no problem. Please avoid this place for your own sake
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December 2021 by China
The most slowest bank ever!!!!!! I didn't even wanna give 1 star. The tellers don't know what they are doing. I finally left after waiting online for 20 minutes n I only had 1 person in front of me.
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November 2021 by Yoel Vasquez
I I opened my business account with chase but thanks to this place I am totally regretting it is like they do not want to work, it is the worst place I have visited totally disappointed in chase and more of this place
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June 2021 by Jean Boehler
We moved our business to Chase to be able to use Zelle. What a mistake. Scheduled meetings don’t happen (they want proof that we scheduled a meeting when their software for scheduling is not working) Then when we have a meeting, the person we are supposed to meet is on vacation. Save yourself the frustration. Bank elsewhere.
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April 2021 by Dorian McDaniel
I’ve been with Chase for almost 10 years and this branch is the reason I’ll be depositing my money in Wells Fargo instead from now on. Very unprofessional and the teller Eric Morgan was rude and obviously doesn’t care about his job. Don’t waste your time scheduling a meeting with anyone here
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March 2021 by Dorian M.
This bank is a joke. Eric Morgan was very rude and uninterested in my scheduled appointment with him to open my business account. They nonchalantly told me they didn't have time and I should come back another day. They are more concerned with joking around than working