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August 2024 by Paulina Cintron
HORRIBLE CUSTOMER SERVICE ARE YOU GUYS SERIOUS??? I was transferred 5 times! For one question I still have no answer to !! Please avoid this place when you buy a car from them trying to service it or do anything else is ridiculous good luck trying to get any information over the phone awful!! Do Better SPECIFICALLY SERVICE
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August 2024 by Colleen Carty
John Rosabella is the best! Got me the Jeep Wrangler I loved and made the entire process seamless.
2024 update:
John and Steve helped me get my new jeep when my lease was up. It couldn’t have been a smoother process. They truly want above and beyond with too notch service. I highly recommend!
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August 2024 by Pinchas Feinstein
Best dealer ever
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August 2024 by Nikkie Srebnick
Eddy just got me my Jeep. He is THE ABSOLUTE BEST! He kept in contact with me with all details and any questions I had. He made sure I got the best deal and was very knowledgeable with the cars. The managers to the finance guy Rodger were also very helpful and everyone is super friendly. Ohhh and the coffee is amazing ! Thanks guys I definitely recommend this location.
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August 2024 by Lauren Levant
I cannot say enough about the service at this dealership. After trying to deal with my own local dealership who refused to deal with me, everyone at Yonkers was absolutely incredible. From the moment I arrived, it was red carpet treatment all the way through. This type of customer service should be the example to all!
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August 2024 by Charles Lindberg
Had a transmission they fixed it right away !
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August 2024 by MrNewYorkBX
I would like to relay a positive encounter I had with a specific service manager, Joseph Carpanzano. Mr. Carpanzano demonstrated transparency in all aspects of the service, including pricing, parts, work, and labor. His ability to effectively communicate and thoroughly explain the issue from a customer's standpoint was commendable. My first name is Emilio S.
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August 2024 by Joe G
A real joke not the same dealership had a lease deal for 36 months went in 2 days later and was told can't do that deal can only do a 24 month deal.
Don't go for service either you will have oil on you fenders and 42 lbs of air in you tires
Also since I made the deal No one has reached out to see if I was satisfied
Will not be going back
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August 2024 by Aura Vargas
Fast to sell you a car but when you want to speak to the financial person name Joel never available, never return calls. Me and my wife when there because I work at dental office right next to the dealer she wanted a jeep wrangler which we got he first says she was the main buyer and I was the co-signer when we sign I realized was me the main buyer then he says you can refinance in 6 months to lower the payment now here we are trying to lower the payment not because we can afford the monthly payment we in the process of buying a house so we calling him like he says to refinance in 6 months and no sign of Mr. Joel anywhere . I definitely will never referred anyone family members or friends to them .
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August 2024 by Gianni Portale
Sebastian & Steven were awesome. I work in Sales so follow up and transparency is super important especially for making a purchase at this juncture.
Very appreciative for the help in picking out my next car.
Highly recommend these guys. They run a great dealership!
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July 2024 by joe cruz
Let me start by saying if you are looking for a used car this is the place and please asked for Mike terrific sales person he helped my son get into his first use car a jeep compass beautiful jeep . Thank you Alex for your help and referring me to Mike two cars were bought at this dealership Jeep grand Cherokee high altitude and jeep compass limited thanks again guys for your help
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July 2024 by Mariie SoLovely
They have the worst phone systems, I can never get anyone to assist me when it comes to scheduling an appt. So inconvenient, I hit the prompts to direct me to scheduling an appt and instead i get transferred around and then transferred to a voicemail and i leave a message but never receive a call back then I’m forced to try to reach someone again. One time I called back on a Saturday and was told that i’ll have to call back mon- fri between 9-4. Why aren’t you guys more accommodating and respect that we have busy lives ourselves? But if it’s YOUR job to assist with scheduling appts why isn’t that being done?
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July 2024 by Edwin Garcia
I bring my my jeep to central ave and Marco is one of the best in westchester . They are great highly recommend
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July 2024 by Nicole Miller
Big thank you to John Rosabella! This is my third jeep and he made this one of the smoothest and easiest experiences I’ve had. 10/10 customer service.
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July 2024 by Alex Fang
Marco in service was excellent. Will be back again
