“They are excellent, very friendly and professional! Go to Rosa Mejías' office and get your car insurance, home insurance, and even your life insurance and retirement account done!”
“Years ago Allstate dropped my house insurance for no reason other than I owned a pit pull . I never had a claim with them for any reason in over 16 yrs .I went to my agent on McLean aveJoseph Alfassa and his agents who are nothing but professional an understanding and by their hard work I was reinstated .l will never use a different Allstate Agent. As long as I’m with AllstateHe goes above an beyond for youVERY HAPPY CUSTOMER”
“For decades Kevin has literally made material assistance well beyond any expectations! His staff associates are just incredibly talented. His agency is the BEST!”
“I have been an auto and renter’s insurance customer of this group for over a decade. I have had minimal interactions with Allstate during this time, as it was unnecessary. Unfortunately, on January 19th, 2024, I was involved in an auto accident- my first. Thankfully, I am well; my car, however, was a total loss. I imagined the most distressing part of the incident was still to come- working with my insurance. I want to highlight my agent, Danielle Pezzano, who ensured the experience was anything but that.
Danielle guided me through this process and was always available by phone or email for questions and concerns. Danielle thoroughly explained everything along the way and was timely in her responses and actions. I felt that she was a supportive advocate for me, and that is just what is needed after a traumatic experience. I cannot imagine what this could have been like had I been with a different company, but more importantly, another agent.
This experience has affirmed for my partner and I that we feel valued as Allstate customers and have no reservations about maintaining our policies and recommending Allstate (and Danielle) to our family and friends. As someone who has worked in sales, customer service, and management, I recognize that we often only hear about less-than-ideal experiences. I made it a point to take time out of my day to ensure that Danielle is recognized for the outstanding service and representation of this agency.”
“After searching for insurance at reasonable rates and getting no where yunus went above and beyond to help me. Got me the best rates possible . I'm grateful and will recommend him going forward.”
“We had absolutely the best customer experience we FM got in a long time. My wife and I went for an international driving permit and the place of full of people waiting to be served. The whole team in the office was efficient, courteous and even offered suggestions regarding our trip, thanked us for being AAA member for many years and got us out in less than 25 mins including taking our passport size pictures. I did not even tell them that we were AAA members. Hats off to the entire team.!!!”
“A real person, who you've spoken to before answers the phone. That's amazing enough.
Then, they know you, they remember your accounts and your family, and they know about your claims.
They actually help you and sympathize with your claims.
And then, if that were not enough, they try to figure out ways to charge less for your insurance.
This is a wonderful agency and they have all of my insurance accounts.”
“There is plenty to say about allstate ,as well as
The Christian frias office, since the journey began I have been trying to keep up with my
Insurance and through it all even with the late payments or the extended wait periods they will always considerate thoughtful and understanding about the next man's situation that is something that you don't find out here with most agencies. Best wishes for the company as a whole. MR McCray”