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October 2023 by Peter Nicolosi
Maria is a pleasure to work with she always answers your calls and or text with any concern you may have and stands behind there work Suffolk liners did my first liner 10 yrs ago I called them again and did another great job ! ?
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October 2023 by Leonard Patella
I recently has the pleasure of working with Suffolk Liner Corporation to have a new pool liner installed and I cannot express how impressed I am with the entire experience.The representative, Maria, who initially assessed my needs and provided me with a quote was exceptional. She was knowledgeable, patient, and took the time answer all of my questions. She walked me through the entire process, and guided me towards the best choice for my pool.The level of expertise of the technicians and their attention to detail was truly impressive. They arrived on time and worked diligently to ensure that every aspect of the installation was executed flawlessly. The liner has a perfect fit with no wrinkles, bubbles, or imperfections to be found.Overall, my experience with Suffolk Liner Corp was outstanding. I wholeheartedly recommend them!
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October 2023 by Anna Zaleski
We are so happy with Suffolk Liner Cor. they are the best at what they do. They are absolute pleasure to work with; everyone was very knowledgeable, efficient and friendly. The quality of the vinyl liner is incredible, we loved everything about it, the design, the color, it looks so beautiful. My husband and I couldn’t be happier with the end result! From start to finish it was an absolute pleasure to work with them, we greatly appreciate their honesty and hard work. The price was good too. We would strongly recommend Suffolk Liners for your future projects. Thank you for the quality work you do! We will be your customer for life.Services: General construction
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August 2023 by Rachel K
We hired Suffolk Liner to install a new pool liner for us this summer. One week after installation the liner was already discolored. We sent pictures, videos, called & emailed the store. The owner was very rude and claimed it was our fault from using suntan lotion. We explained that it had only been one week and our two year old had been in one time with a small amount of suntan lotion on his face. He and the rest of the staff have ignored us continuously. The only solution offered was for us to buy additional products. This was a horrible experience. We paid over $6k for a liner that looks horrible after one week. The liner is supposed to have a protective coating and a warranty (which was not honored). We are going to have to redo the pool liner again next year with a better quality liner.
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August 2023 by Bianca M.
In 2021 we signed a contract to have a new pool liner installed in our pool for 2022. The liner was installed, and had two large wrinkles, I called Suffolk liner corp with no response back. We let it go as the liner was fine otherwise. Recently, only one year after having the liner installed, we realized that the deep end of our pool was sinking, we had 3 different pool companies out to give us quotes and tell us how to fix the problem, and every company stated that there is no way possible the liner company that installed a new liner only one year ago couldn't tell that the pool was collapsing. Suffolk liner company neglected to inform us of an immense structural problem with our pool so that they could just collect the payment for the new liner and move on. When I called to remedy this a few weeks ago, I was told it is noted in my our file that the pool deep end was uneven, which is how all 3 pool companies could tell there was an issue below the liner, and yet Suffolk liner co never informed us and just continued to install the liner which cost us just under $7,000. In order to fix the problem with our pool, we will have to excavate around the pool, replace the back deep end wall, and then replace the liner that is only a year old due to it being measured for the sinking walls in pure negligence of Suffolk liner co,. I called the company and spoke to a receptionist and never received a call back from an owner as promised. We essentially threw away the cost of the new liner last year and would have had the pool fixed then if Suffolk liner company did the right thing and informed us of the severe structural problems within our pool. Every pool company that came out agreed there is no way they couldn't have known, as the pool wall collapse has apparently been occurring over the course of years due to an unknown line leak.
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August 2023 by Jose Abreu
Very professional and delivered as promised.Liner fit like a glove.Thank You!!Services: Inground pool installation
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July 2023 by Dane G
Outstanding company. Very responsive and go out of their way to help their customers. Highly recommend.
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July 2023 by stephen angalet
Had our 1st contact with Suffolk Pool Liner thru HomeAdvisor on July 3,2023. Maria called shortly thereafter and that Saturday we had a survey. Final measurements the Wed after that. Liner was installed Friday July 21st and the installation was completed the next day, once the pool filled 1/2 way. The whole process went like clockwork. I am still amazed that that this job is complete and flawless. See the before and after pics.
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July 2023 by Gio Bellino
I would give 10 stars if I could! The ONLY liner company that stands behind their work! Excellent quality work. Excellent customer service too.Use them!Services: Remodeling
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July 2023 by Michael Newman
What an amazing experience working with Suffolk Liner Corporation - Starting with Marie our Sales person - she was awesome - showed us so many options and explained each step of the process. She was there for us anytime we had questions. Then I worked with Agnes to set up our appointment. What a sweet lady who was so accommodating with our schedule. The guys that put the liner in were awesome and very respectful of my pool items. They communicated with me from beginning to end. The price was reasonable as I expected to spend more - if you are looking to have a new liner put in your pool do not go anywhere else.
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July 2023 by Stacey Longenberger
Maria and her team at Suffolk Liner were fantastic. They did exactly what they said they would and our almost 30 year old pool looks brand new! We would definitely recommend them.Service: Remodeling
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June 2023 by Peter Lemza
Excellent peopleExcellent productExcellent company !Truly the place toGoFor a new liner !
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June 2023 by David HUET
Very professional. Great installation done within the timefrime announced.
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September 2022 by Frank Szemko
Suffolk Liner replaced the 20-year-old liner for my in-ground pool. Arek, my salesperson was honest, knowledgeable, and personable. He took the time to explain the process and important details, and all of the factors to consider when replacing, purchasing and hiring a company to replace a liner. It was evident Arek took pride in his work and the company he worked for. I trusted him and he delivered what he promised (which unfortunately is a rarity these days!). The company called to let me know when the liner came in, when they would come and install, how long the installation would be, and asked if I had any questions. The crew that came to install was a well-oiled machine. They pointed out a few trouble areas and asked me if I wanted them to fix it on the spot with a fair estimate/price. Some of my existing pieces were cracked and broken. Due to the age of my pool, they simply don’t sell those pieces anymore. The Suffolk Liner crew thought they might have similar pieces back at their shop. They drove back to the shop, found the pieces, and gave them to me free of charge! (Pride and Professionalism I truly valued!) The problem areas were fixed, the liner was installed beautifully. All of the waste (old liner, etc.) were put in bags neatly and brought to the curb. Arek contacted me when the job was finished. He came over to inspect the job, asked if I had any questions or concerns, and told me to contact him if I had any problems or issues in the future. I truly wish that all companies conducted themselves the way Suffolk Liner does. Hire with confidence! Highly recommend!
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September 2022 by Karen Eagle
We needed to replace our vinyl liner and Suffolk Liner Corp. was recommended to us. We are very happy with how our pool turned out. The employees were very professional and knowledable, from Maria who came to our house to explain the process and write up the order, to the person who came to measure, and the installers. The office staff was also professional when we called with questions. Jon was very helpful and informative. We highly recommend Suffolk Liner Corp.
