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April 2024 by Nitza Ramirez
The employees are very nice, delivery is always on time, don’t believe otherwise
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April 2024 by Old AudioTech
No one answers the phone it's the middle of the day no wonder the Post Office is going under.
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January 2024 by Jiovanni C.
And if they don't like you they f you. Also they are lazy and unprofessional. Probably uneducated too. maybe even inbred. But good parking though.
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December 2023 by 123456789012508
I remember the post office from the '90s they were rude, disrespectful, lazy, entitled and off-putting. When the internet and email came out there's a drastic decrease in use of the post office and that's when they started becoming a better post office. For some reason in wurtsboro the post office here never change but became worse. This post office the postmaster is having relations with his workers. If you question them about anything your mail is going to automatically start disappearing or being returned to sender. It feels like the Seinfeld episode where "no soup for you". This is been an ongoing problem for a long time now and the town is not doing anything about it along with the post office itself. If you look at the reviews you can see they don't open up on time they close when they want they might even close in the middle of the day while you're on line. And my biggest pet peeve is that they never ever never answer the phone. But when you get there they're all in the back laughing and you can hear them. Every worker there has an attitude somehow someway. A lot of times they don't even look like they want to be there. This is the worst post office I've ever seen in my life. I would like to know what we can do as a community to change the postmaster and its employees there.
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December 2023 by Paul Glenn
Terrible location workers clearly very lazy. Website says they offer general delivery. Then employee said they offer general delivery. Then employee went in back to confirm for me, upon my request, and said they no longer offer general delivery? How hard is it for the USPS to update their websites in the year 2023. Had I just went off the website saying that they offered the service, and had I not asked employee to confirm, I would have been screwed. What a pathetic business
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November 2023 by Jerikho B.
this post office is the absolute worst!i never receive a package on time ever!! no way to contact as the office is closed durning normal hours. if i could choose i would never use this post office
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September 2023 by Xavier
They stopped delivering to my house because of a mailbox was to low (even tho it was fixed for 2 weeks) and they had to audacity to not let me know and they returned all my park without my authorization
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August 2023 by snug hill
We finally have a postman that is courteous and operates his vehicle at a slow speed since we all have pets on Callahans rd.I believe his name is Mr. Harrington myself and several other neighbors want to thankyou
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July 2023 by Maria Ayala
Worst office everPray you never come across ASHELYyou’re lucky if they deliver your mail and if you do get the mail let’s hope it’s yours.Today I went in because the postmaster has refused to deliver my mail so we fixed according to the postmaster jeep height so he can conveniently do it from his personal jeep. Today after two weeks of not getting mail and fixing it I went into the post office to be told by ASHLEY they are withholding my mail and if I keep asking for it she will call the cops on meASHLEY SCREAMED AT ME MULTIPLE TIMES TO GET THE OUT N I WILL NEVER GET MY MAILI DONT THINK ASHLEY SHOULD WORK SERVING THE PUBLIC IF SHES ALWAYS THREATENING PEOPLEI THINK ASHLEY SHOULD BE RETRAIN ON HOW TO WORK WITH THE PUBLICPLEASE RELEASE MY MAIL
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July 2023 by Dee D.
I used to think they were nice and decent here until I dealt with a temporary disability and was treated with such blatant disrespect that I filed an official complaint against them! They are extremely rude and condescending as if they are somehow superior to the rest of us. Ha! Don't even attempt to complain or make a simple request of their manager because she is Queen Rude of the whole rude crew! I also see continual complaints about them on our local Facebook groups. Wurtsboro is such a nice town, and this post office is an absolute disgrace to our otherwise friendly community.
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April 2023 by Cecilia E.
Im sorry for the old nice employees and the 1 or 2 new employees that are kind and polite. But 2 others are rude & disrespectful. In this days, the younger ones can't talk with respect. They need a customer service training on how to be polite and how to talk and treat customers.
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March 2023 by Waco
This post office is always getting my mail wrong especially on the weekends. The Saturday driver is so incompetent constantly delivering my packages to the wrong address on Shawanga Lodge Road. Like how do you not take 5 seconds to glance at package or mail and confirm the mail box you’re delivering to? Don’t you have to take a test to be a qualified usps worker? They need better training because I’m sick and tired of my packages going to my my neighbor. Which my horrible neighbor across the street does not return my mail or packages which is a crime for keeping mail that so NOT theirs. I complain and they do nothing to correct the issues.
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December 2022 by Devin Francois
Waited almost 45 minutes in their lobby this morning to pay for a money order. After all that time a woman sticks her head out and tells me and several other customers that they are short staffed and won’t be opening today! To add to the frustration, I had to take a cab just to get there, so I wasted time and money on that for no reason!Edit 11/22/22:Like always, their customer service is TRASH. They don’t close until 5:00 but they refuse to answer the phone. My grandmother’s medication is just sitting there! For whatever reason, my address has always been mixed up between Wurtsboro and Summitville, but if you search the address on google or any other map website/application, it corrects it to the right address. They’re just lazy and don’t take the time to figure it out. Definitely the worst rude and lazy employees.Another update 1 hour later:I had someone stop in to try to pick up the package and they were there. So they were just ignoring the phone for a good half hour or so.
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September 2022 by Sakima Cales
Worse post office. Lost mail, mail delivered to wrong address almost daily. I spend more time looking for my mail and redelivering someone else's mail because no one looks at addresses. Packages seem to disappear only to show up months later.
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September 2022 by Jill A.
This place is the worst. They never answer the phone. They need to be consistent whit how they want incoming mail addresses. Who runs the place.
