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April 2024 by Ellen S.
When I was in Woodstock for a few hours, I made a spontaneous stop and dropped into Pegasus to buy some rain/mud boots. Annie was incredible! She knew her stuff, from quality to sizing/fit. I do not like to shop and don't always have the easiest time getting fitted. Annie was patient and came up with ways to make things work for me. As a result, in addition to the boots I picked up a pair of tennis shoes too. Much thanks for the great experience.
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February 2024 by Jeannett C.
Just want to say that I recently broke my toe and I knew that Pegasus was where I needed to go to find shoes that would accommodate my swollen toe. I was so impressed with Andrea who sympathized with my issue and pointed me towards all available options while keeping my personal taste in mind. She was knowledgeable and so helpful. I was grateful for her help and the great selection that Pegasus offers. I should also say that I have purchased shoes from all 3 stores and have never been disappointed with the selection or the expertise of the staff. Thank you again!
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October 2023 by Lori Klein
Shout out to all the helpful folks at Pegasus in Woodstock and especially Kate, who asked if she could measure my size before I tried on shoes. Turns out one of the reasons my shoes have been hurting for so long is that my feet are different sizes and so I needed to go up 1/2 size! I wound up buying an awesome pair of Birkenstock boots; also the perfect pair sneakers for me, as Kate was actually able to discern which styles were best for walking hills (and why!) and which were water resistant etc. She was even able to tell me why the brand of socks I was looking at are worth the $ (features, benefits, lifetime guarantee?? Going back and highly recommend it to others. Pegasus has a great selection of casual wear shoes and exemplifies old fashioned customer service at its best!
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October 2023 by Matthew Garrison
Amazing experience - masterclass in getting the right fit with exceptional service. Keep reading….I went into Pegasus looking for hiking boots and personalized recommendations. Katie was super knowledgeable and brought a range of options, including some that didn’t fit squarely into the hiking category but were based on my foot size, shape etc. That all on top of being very nice, polite, and low pressure with great customer service approach. Which leads me to my next point.When I first walked in (shortly after opening), there was a circle of about 8 or 9 people just finishing what turned out to be a meeting of employees. They cheerily beckoned me to come in, and as they wrapped up I quickly gathered that a big part of their meeting was training. I was impressed with the level of detail they went into in terms of how to serve customers.If you are deciding whether to buy online or at a local shoe store, THIS is why you should buy from Pegasus. When you’re buying shoes, they have to fit right or you risk throwing away money by blindly ordering online. Pegasus will make sure you get the right fit for your feet. Why does fit matter? The average human takes 200 million steps in their lifetime. So, be kind to your feet - next time you buy shoes, tell them to walk into Pegasus.Also, many of the brands are made in the US. And they’re local!PS - also bought a pair of VT-made merino wool hiking socks that are incredible. Soft and durable with a LIFETIME guarantee. Who does that? Amazing.
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October 2023 by Mary Bezon
We were treated exceptionally well by Sophia and Joey who found my husband and I the perfect footwear. Would highly recommend going on and checking out the really great shoes and experiencing excellent service.Thanks Sophia.
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September 2023 by ERICA TENER
I live in Woodstock and am always happy when I can find just what I'm looking for locally. I was looking for sneakers and stopped in Pegasus to see what they had. Charlie helped me find the perfect fit and assisted with inserts for greater comfort. I bought and wore my sneaks out of the store and could not have been happier. Happy to find what I was looking for in my home town shoe store.
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September 2023 by Carissa Roca
Great place! Dog-friendly which was a plus. Charlie helped me pick out my first pair of Hokas and offered different options which made it easy for me to find ones I liked most. I also left with a pair of new insoles for my flat feet...with the help of Charlie of course. We recommend this store if you're in town!
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September 2023 by Gabrielle Ortega
I grew up in the Catskills and often visited Woodstock in its truly hippie days. As a teen I remember walking past Pegasus and wishing I could afford to buy a pair of Birkenstock sandals. In a recent trip back I decided it was time to treat myself! They had exactly the pair I wanted and in my size. Unfortunately in my excitement, I left behind a shopping bag. Sophia found it and put it aside for me. When I realized my blunder I called the store and spoke with a most helpful Matt who assured me my package was found and that they'd mail it to me! Inka mailed my package priority and contacted me with tracking information. They all went above and beyond and that is the true beauty of small business. Support local!
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September 2023 by Eileen Bradley
I went to Pegasus to get a new pair of Blunnies but alas they did not have my size! Inka assessed and pulled magic out of the stock room and out I marched in 5 mins in my new Chelsea Birks! Awesome happy sales work all with a cheerful smile! Thanks Inka for helping my feet stay warm and comfy!!!
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August 2023 by Felice Castellano
I couldn’t be happier with my experience working with the salesperson Inka. She was extremely knowledgeable and a pleasure to work with. She patiently answered all my questions and took her time helping me. I’m excited to wear my new shoes (and socks)!
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August 2023 by Maria Grazia Cocchiara-Klein
What a lovely helpful store! Inca was my sales person and she was funny lovely and super helpful. I really felt unpressurized to buy, however i did and I’m so glad I did. Thank you Inca !! coming back take you soon !
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August 2023 by Cheyenne Neff
Had a wonderful experience with Annie! Very knowledgeable and helpful and patient with our indecision and need to match around comparing shoes and inserts! 10/10
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August 2023 by Sirkka McMenamin
Inka was very helpful and kind. I love the shoes I purchased and chatting with her.Great service.
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August 2023 by James C.
Joey was very helpful and knowledgeable. I tried on many pairs of sneakers, which he brought out without an attitude. He also did not pressure me to buy. I did purchase a pair of sneakers.
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August 2023 by Marie Grant
Ingna and Sophia made me feel so comfortable and welcomed they also helped me in purchasing my shoes they are amazing and I can’t wait to go back I give this store a ten. All around great experience. I’d like to thank them so much
