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February 2024 by M T
I’ve stopped shopping at most SA stores because of their prices skyrocketing but this one was the worst I’ve seen. $200 for a faux fur coat that wasn’t even nice(that was average for a fur coat) $30 for a jewelry box that was falling apart- just a couple of examples of what I saw. Even at 50% off the prices seemed high for the condition.
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December 2023 by Janet
been donating / shopping here for 15+ years and it’s awesome to see the same lady still there! they’ve made the store more open and i appreciate how hard they work given the workload
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November 2023 by ms413k5
Unless you’re getting a deal on a daily tag special, it’s really expensive, some items priced higher than new. Over stuffed, crowned, messy. On top of being way over capacity, they park carts all over the store and it’s difficultly to get around. People including employees get rude and impatient because it’s impossible to navigate the store. Also I’m pretty sure I got bedbugs from shopping here, so make sure you bag and wash anything you get here after carefully inspecting it.
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November 2023 by Adam Sleedorn
Gone very downhill from pre pandemic. Half the aisles are blocked off by racks and carts, and almost everything is stained, ripped or dirty. They're charging 200 dollars for mangy fur coats with ripped dry pelts.This doesn't reflect the employees; just the corporate policies
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October 2023 by Sue-Ann Jarrett
They actually close at 7 pm on weekdays. I’m convinced the negative reviews are just trying to deter people from coming. For a thrift store it is actually exceptional. If you look you will find some very good quality and vintage finds. They have a lot of fur and leather coats that are reasonably priced and cute niche and high quality items if you look. I found a lot of great things here for a very reasonable and great price. I would definitely come back.
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October 2023 by John Dinos
Plenty times people are quick to write a bad review instead of taking the time to write a good one for places they frequent. I wanted to make sure a good one was written for this Woodside location as I have been to a handful of thrift stores & this by far has been one of if not the best ran stores I’ve encountered in my experience. From my observation I’ve noticed The staff & management are always friendly, helpful & engaging with the customers that walk through the door & the store is kept clean & organized. Recently I have noticed large groups of migrants in the store causing commotion & in a few instances I have even witnessed theft & this makes it hard for people to feel safe while shopping - I did notice the management of this store do a great job dealing with this situation & hard work should not go unnoticed.
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October 2023 by hiran beatrine
I am an immigrant here in the US,We got a voucher from nyc shelter to get some clothesI appreciate the NYC for their help and support for all the immigrants here in NYC.Very bad experience at the store with the Asian lady who is managing the counter.Yelling at us,shouting at us.I am not complaining,but disappointed with her attitude
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August 2023 by Henedine Belir
No ventilation, so hot and the place is very dirty. Even the clothes and many items are not cheap and to think its only from donation and they sell it so pricey. Many staff are cranky not friendly
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August 2023 by Beau The Rescue Dog
Associates are lovely. Treasures to me found. Items are well priced. Great experience! Will definitely return. Thank you for a great donation & shopping experience!
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July 2023 by Klau K
Extremely rude when you are giving donations. The Asian organizer needs manners.
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June 2023 by Samira Farzam
This place is dirty and the used items are more expensive than the original price if buy the new ones, I witnessed few of them. So, I don’t recommend this store.
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May 2023 by margaret shao
Don't go. This store is very dirty and disorganized. We enjoy the treasures hunting, not going though garbages. Please get organized ！！！
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May 2023 by elizabeth reyes
The cashier was very rude, and with a very bad attitude to the costumers.
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March 2023 by Alexi Novakov
Not sure what all the complaints are about. It's a thrift store selling used items. As the motto goes, "one man's trash is another's treasure", so be prepared to dig through trash. Yes, it is over packed, crowded, and dirty. But that is the charm of it. This is no housing works or goodwill, it is a true barebones thrift shop and since it is the last one in western Queens it gets a lot of foot traffic.At the front of the store is where they have books, records, and DVDs. Then on the right side there are paintings, housewares, furniture, electronics, and children's items. On the left side there is clothing and shoes. This place also takes donations in the garage area to the left of the store.I usually buy books and records here. Paperback books are no more than a $1, while hard cover can be $3. What the staff do for pricing is look at the original price of the book and move the decimal point to the left. So, a $25 dollar book becomes $2.50.I am not sure about how they price other items, but they are low enough for most people in the community to afford. Do remember that your proceeds go to fund charity and recovery programs.
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January 2023 by Vivian Lee
This store is absolutely disgusting and crowded beyond belief. It smells terrible because there's no ventilation and I feel grimey just browsing.I'm a regular customer and 8/10 times the staff has been beyond rude despite the fact I've never caused a scene. The staff clearly hates their lives and takes it out on customers. I had a horrible last straw experience and I'm done here. One of their employees berated me for tripping over a basket by accident and proceeded to mimick me in a taunting, childish voice. Never in my life have I been treated like this for simple mistake.Not to mention, none of the prices are fair unless you go on a day they randomly decide some of the colored labels will be 50% off. Broken items will be priced at a small fraction. The worst thrift store you'll ever shop at. Although one pro is I did find some nice stuff but that's not on them, that's on the people who donated it.
