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January 2024 by Rebecca Succes
When I first went to this rite aid the staff was nice everything was working and it was like you never wanted leave cause the environment was so warm and welcoming now staff looks like they don't want to be there, check out machines don't work the atmosphere is so terrible. It reached to the point where when I go in I just want to go pickup what I want and get out and my husband doesn't go in the store with me anymore you guys need better staff and better environment or else nobody is going there period.
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November 2023 by Michael
What a horrible store. Miserable asset protection clown working there you ring the customer service bell for assistance and that dirtbag comes over and has no customer service skills a real ignorant miserable piece of garbage. No wonder this store is in bankruptcy now with crumbs like that working customer services.
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November 2023 by S B
Terrible customer service. All self checkout is not in service, Staff looks miserable and barely have products to buy. Also you have to wait a long time to get a product when they open the shelf for you. Poorly organized
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June 2023 by Victoria “ru.V. ru.” Bean
Right Aid is a Cool store plus they may some things that meets my wants & needs, that sometimes Duane reade doesn't have. So I looks at Right Aid as a GOOD handy a purpose, plus I LOVE that this store ?? has self checkouts which I uses them on regular basis, & sometimes there is No line like cashiers behind the counter!??? The employees are Cool & patient. And I guess I can say that the prices is reasonable. Plus I HOPE ?? that Right Aid DOESN'T RUN OUT OF STOCK jus like the ones on Jackson Heights, & on Sunnyside that they have to close the store. ??☹️ So I'm VERY GLAD & GRATEFUL that the Right Aid store in my neighborhood in Woodside, has ALWAYS been Available, & DOES NOT RUNOUT of stock (yet so far!) ???❤️
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June 2023 by Shirley Q
A must bad shopping experience, their management doesn't want to fix the problem, just want to shirk responsibility. Will not shop there in the future.
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June 2023 by dear boss
Only the perishable coolers are operating now. All soda and Gatorade and water are room temp.
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April 2023 by SubwayFan65
Nice store. I was so sad to hear from a cashier that other Rite Aids stores have been closed because of thefts and shoplifting.
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March 2023 by G Luch
The pharmacy absolutely refuses to pick up the phone . Communication is key in healthcare and they refuse to accept this as a truth. Their complete disregard for their Customers …and the prescribers in the community that are always trying to reach them highlights their preference for Profits over proper patient care . Always use small pharmacies when possible (Double G, Crescent apothecary etc)
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February 2023 by Tony Tran
I called to Rite Aid for status of my prescription numerous times in different days but no body pick up. Once they told me my prescription ready but when I stopped by to pick up; they told me to come by another day. Drug ordered was in transit.
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February 2023 by A Jax
What is up with this Rite Aid? All of the shelves are empty 99% of the time... it looks almost like it's going out of business. This is such a great location for a pharmacy like Rite Aid to thrive and it's doing the most minimum. They need a better manager or leadership..
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February 2023 by Allen M
Huge lines at the pharmacy at all times. OPEN MORE WINDOWS
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January 2023 by ajshd2
What is up with this Rite Aid? All of the shelves are empty 99% of the time... it looks almost like it's going out of business. This is such a great location for a pharmacy like Rite Aid to thrive and it's doing the most minimum. They need a better manager or leadership..
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January 2023 by A A
This is specifically for the pharmacy. Trying to get in touch with them and the phone keeps looping to the main line. I call the store and they transfer me to the pharmacy (they tell me they are super busy) where I have been put on hold for more than 20 minutes. This is unacceptable!! I use to go to Duane Reade for my prescriptions and never had any of these issues but unfortunately my insurance is not accepted by them anymore. The worst customer service!
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January 2023 by FideoFurioso
They are selling fake gift card! Don’t buy any type of gift card there
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November 2022 by Sidharth Das
Everybody and their moms are slow and lazy at this store. I had to wait 20 mins in one aisle hoping someone will come to help me get a product that is locked up. Nobody came when I pressed the customer service button, nor did anyone come after the cashier in the front had announced it over the speakers. The manager at the store was busy at the time which is understandable but this individual should do their job and keep staff on the floor. There was not one sales associate on the floor during the time. Do better.
