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September 2024 by Songui Yi
This dealer is not worthy of even giving one star.
When I bought a car, I went in around 5 o'clock.
Salesmen are people who just look at people's opinions and turn around.
People who are angry are playing pranks.
With a new car after 1am
I came home.
Even now that I think about it, it's a disgusting place.
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September 2024 by Zunaira Zaman
This dealership needs to seriously train their employees and sales people. We walked in and looked around for a while before anyone even looked our direction and asked if we needed assistance. When we explained that we were looking for a car as our lease is up and checking out different dealerships to find a car that met our needs Isaiah asked us multiple times why we’re at this dealership in a condescending manner. Without even asking what our budget was he told us if we are looking for a budget friendly car to go to Honda. We were very interested in the MDX but will not be leasing from this Acura location.
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September 2024 by McArthur W
When I arrived I realized that the new car lot and pre-owned lot are a few blocks apart. I was interested in a pre-owned vehicle. The lot is small and vehicles are packed in tight. The inventory looks great.
I recommend Miss Alexis. I made an appointment with her and she met me with a smile. She’s knowledgeable, courteous, smart, and very helpful. She followed up and was with me at every step of the process without being the “pushy” salesperson.
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August 2024 by Martha Ferreras
Was there for 8hrs i was told to do the insurance and everything after the wait they couldn't get me approved just wasted my time my intention was if you cant get me approved let me know not waste my whole day, ended up buying another acura from a different acura dealership wouldn't recommend
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August 2024 by Afua Koram
Very comfortable service from Caroline Narine. And very professional. I was super satisfied. I would recommend my friends and family to Paragon Acura.
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August 2024 by Bushra Aitzaz
The service rep was rude and this is the second time I have been experiencing this. I will start going back to the other Acura dealer again.
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August 2024 by Samantha Adkins
Jahsid Matsai was the best. We had an appointment with him, he took me to the car I was inquiring about. We went on the test drive and he showed me exactly how everything worked. Great personality, friendly conversation and honest. I walked out with my car that day. Thanks Jahsid!
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August 2024 by Tenzing Chogyal
Jahsid you are a good man. He really does try to make you need his top priority.
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August 2024 by Ashley Fasasi
Caroline was the best. She was so patient and she really did get me a car that was basically brand new and in my budget. Thank you so much Caroline, forever grateful.
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August 2024 by Tammie Thompson
I had the pleasure of working with
Francisco at Paragon Acura and I couldn't be happier with the service I received. From the moment I walked into the dealership, Francisco professionalism and knowledge were apparent. He took the time to understand my needs and preferences, guiding me towards the perfect car that checked all the boxes.Francisco-attention to detail and commitment to excellence made the entire car buying process seamless and stress-free. Throughout the negotiation process,
Francisco demonstrated transparency and worked diligently to secure a fair deal. His straightforward approach and exceptional customer service skills made me feel valued and at ease. Thanks to
Francisco-expertise and dedication, I drove away in my dream car, confident in my purchase. If you're looking for a car salesman who goes above and beyond to provide outstanding service, I highly recommend working with
Francisco at Paragon Acura You won't be disappointed! Thank you, Francisco , for your exceptional assistance and for making my car buying experience truly remarkable.
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August 2024 by Mercedes A.
I was in search of my dream car (Acura RDX) after going to different dealers, I decided to stop at Paragon Acura and I’m so glad I did! Marco treated me like more than a customer and helped me lease my brand new 2024 RDX in the exact colors that I specifically wanted. I love my car and Marco made the process so easy. I did not have to spend the day at the dealer and the price that he was able to get me to, I have no regrets! Thank you Marco and thank you Paragon Acura for such great service!
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August 2024 by rowell roxas
I just have a worse experience with this person named Sergio. His customer Service is bad and he’s unprofessional for me.
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August 2024 by V B
This place is sucks
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August 2024 by Patrick So
A huge "THANK YOU" to the Paragon Acura team! Justin worked with us to make a deal happen so we could get the MDX we were hoping for, and Marco helped guide us through the process. It's the smoothest car-buying experience we've gone through, and I'd strongly recommend to anyone to go to them if you're in the market for an Acura! Thank you, again!!
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August 2024 by Ray Betancourt
I thought by shopping out of state would have saved me money versus buying in the city. I came across two dealerships Paragon and the other. The other tried to back into a corner to purchase said vehicle on their terms and was over charging me by $900, where as Paragon worked with me and obviously the price was lower. Big thank you to Marco my go to for any future purchases, he treated me with respect and made the process go smoothly. Also would like to thank Justin & Jose for being part of the process.