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June 2024 by Arwarh Hossain
Loved it
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May 2024 by Leonardo Halfeld
I went there with my son just to hang out and see what they had. It’s sad that Game Stop is struggling to position themselves in the market where they could easily lead. Those guys working there have the best customer service I found at a Game Stop store in NYC area. Unfortunately I can’t remember his name but the was telling me how much he enjoys working there and putting his best effort to make the store looking good and the costumers happy. The only reason is a 4 start review is due the lack of products and trending things nowadays. Great team working there
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May 2024 by carlos corrales
If they speak Spanish, good prices on used PS4
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May 2024 by MrDNYC718
It would be nice if the ppl here actually answered the dam phone , it would make things easier to know if I should go there to see if they have something in stock or not and not waste time and not to mention that the ppl here are absolute j*RK offs with customers
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March 2024 by Juan Valencia
Ive been trying to call to get an idea of what they got in stock for a few days now at different times of the day.. they have never picked up the phone
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March 2024 by Pointy Bits
Staff is as much help as a tumor.
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February 2024 by Koin Master
Never answers the phone. Very unprofessional
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February 2024 by NiñoFlow Vlogs
I arrived at 8:53 pm on Monday, doors were already closed guy was inside he looked at me the first time and turned around and went inside a room without saying nothing even knowing that I was trying to explain him that me and my son were just trying just to pick up an order for my son who was with me at that moment exited to get his Pokémon cards. He came back 2 minutes after and made a sign saying it was closed. They have a sign with hours posted in which it said they closed at 9 pm. I’m a pro member by the way. Thanks
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January 2024 by Kayla Drayton
They never answer the phone, I left some important documents there and had to call customer service in order to get in touch with them. The young man working there was super nice and patient I purchased “Just Dance 2024” and a screen protector for my sons Switch
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January 2024 by Polo Man
Won't pick up their phone. Tried calling so many times
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January 2024 by Faridul Islam
Check your receipts before you leave the store. Purchased a game yesterday and the employee Nicolas added the warranty for the game without even asking. I’ve been calling the store since and no one picks up. Had to go through corporate just to try and get a refund.
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January 2024 by Tony Gotti
I never seen anything like this. Store is just closed at random times for various reasons. I wanted to attempt to pick up my game right after work at 9:15PM. GameStop site and google all show holiday hours is 10PM. How can u during holiday rush not be open when ur hours are posted for everyone to see only to be turned away? Gates closed and couple just standing there making large purchase? Just strange. When u call just goes right to call center. I only use GameStop for my $5 certificates no reason for me to waste my time and cancelling membership. I get all my used games on eBay anyway.
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January 2024 by José Padilla
Great customer service,they went above and beyond to help and make sure I was able to get everything I needed for my purchases.
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January 2024 by BlackanesePlz
As most of the recent reviews say, the store will be randomly closed at night (ttpicall from 8-9). Advised to call ahead of time or even check the best buy near by
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December 2023 by Dave Neib
Tried to go in on a Saturday night at 8 pm. Was told that they were closed for lunch.No wonder they are losing so much business.When I used to work retail, if no relief was available, I didn't take a break. Customers should come first. That is where your paycheck comes from.
