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November 2023 by Leonard Gueye
Horrible Experience with Expo Movers and StorageI am an 82-year-old disabled woman who recently hired Expo Movers and Storage to move my one-bedroom apartment to another unit in the same building with an elevator. I specifically chose them because they were HRA approved and had good reviews, but my experience with them was nothing short of a nightmare. I feel compelled to share my story to prevent others from falling into the same trap.First and foremost, Expo Movers and Storage charged the government more than $3000 for my move, yet they had the audacity to demand tips from me. I found this to be utterly unacceptable and unprofessional. I'm on a fixed income, and I shouldn't have been burdened with additional costs after such a hefty government payment.But that's not the worst of it. They left a significant amount of my belongings behind, claiming that these items were not on their list. However, they had reported to HRA that these items were indeed included in the move. For instance, they refused to move my air conditioner because I hadn't taken it out of the window and boxed it up. I'm an 82-year-old disabled woman living alone; how was I supposed to follow such instructions? Isn't the purpose of a moving company to handle these tasks for me?The list of their negligence and incompetence goes on. They didn't take down my curtains or remove them, they didn't bother to remove pictures from my walls, and they neglected many other essential tasks that one would expect from a moving company. It felt like they were just interested in pushing and pulling boxes into and out of the elevator without any regard for the details that make a move successful.To sum it up, my experience with Expo Movers and Storage was a complete disaster. They took advantage of my vulnerability as an elderly, disabled woman, charged exorbitant fees, and failed to provide the basic moving services I had paid for. I strongly advise anyone, especially those in similar circumstances, to avoid this company at all costs. They are a disgrace to the moving industry and should not be trusted with anyone's belongings or well-being.Expo Movers and Storage has somehow accumulated a total of 232 reviews, all showered with praise and awarded a perfect 5-star rating. Can you even imagine if this could be true?
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October 2023 by Ugochi Okereke
I cannot believe that I haven't written a review until now. It was such a pleasure working with Expo Movers. So much so that I used them TWICE in one year for TWO cross-country moves (NJ to SF and SF back to NJ). Ivan and his team are not only friendly and kind, but also highly knowledgeable, caring, and meticulous in their work. In both moves, my belongings were carefully looked after. I did not have to intervene at any moment. They treated my life's possessions as their own-- even down to my daughter's toys. I wholeheartedly recommend working with Expo Movers for your next move. Their reputation is impeccable and their level of professionalism is rare to find.
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October 2023 by Rikiana Pereira
Just wanted to thank the Expo Movers team for providing quality customer service with kindness and attention to detail. From setting up the appointment to the actual moving process.. Very timely.. Super professional.. You can count on them for sure. It was so smooth, they are so polite, and there's genuine care in the work that they do. I truly appreciate them and I will definitely be calling them for my next move. Thank Youuuuuuu Guys !! XO.
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September 2023 by Bennett Davidson
Expo Movers provided the best moving experience I’ve had in NYC, and I’ve moved 4 times in the past 4 years! They were so respectful of our antique furniture, exercise equipment, and everything else that made us so nervous to move. 10/10 would work with them again - we didn’t have to lift a finger. Fair pricing as well for the excellent quality they provide.
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August 2023 by Robert Wilson
Just finished my move with Expo Movers. For context, my family and I moved out of a 2 story house in Connecticut to a 3 story townhome in Pennsylvania. We used the pack and unpack service with Expo and it was fantastic.A five man crew arrived on time and they were all extremely professional and polite. All of our items, including furniture, clothing, kitchen appliances, children's toys, peloton bike and more were all expertly packed and moved. We have a lot of small items that required packing and I'm still amazed this crew was able to do it so fast and in 1 day.I highly recommend this company and I won't hesitate to use them in the future.
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August 2023 by Jessica Jensen
Expo Movers did an incredible job picking up our heavy items, packing them extremely carefully and then promptly delivering them to our new house. They were so easy to work with and even went the extra mile on a number of specific furniture reassembly requests. Super professional. Highly recommend!
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August 2023 by Volodymyr Brygynets
Wow, where do I even start? We hired Expo Movers for our recent concert gig, and man, they seriously delivered (pun intended).First off, they were bang on time, which was a life-saver because you know how tight concert schedules can get. But what impressed me most was how they handled our gear. It's one thing to move, say, a couch or a fridge, but concert equipment? That's a whole different ball game. These guys made it look like a breeze.Their team was super chill but knew their stuff. They were all in sync, and it felt like they had a sixth sense about where everything needed to go. And throughout the hustle and bustle, they were cool as cucumbers, answering any random questions we threw at them.So, shoutout to Expo Movers! If anyone's looking to move, especially for events or gigs, these are your peeps. They just get it.
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August 2023 by Brendan McNamara
Expo Movers provided everything we could look for in moving and we highly recommend working with them. We received a competitive price and had excellent service from receiving our quote through finishing the move. Thank you Said and your team for handling our move quickly and with care. For our next move we plan to use Expo Movers again.
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July 2023 by Annie Wilker
Expo Movers did a wonderful job with my move today. I have a 700lb, 5-drawer steel flat file / map case that needed to be moved. (This is my most prized possession.) The crew took their time to move it extremely carefully —drawer by drawer— and it arrived safe and sound in its new home without a scratch. Plus everyone remained extremely pleasant, helpful, and professional despite working with this challenging object. Communication with the office staff was great too. Highly recommended.
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July 2023 by Debrah S
We have been using expo movers four times, between different states and within NYC, each time has been GREAT! They are the best movers and will make your moving experience easy breezy! Highly recommend for any move!!! They are the BEST!
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July 2023 by Antoni jurkiewicz
We've never posted a review for a moving company before.This is a great company that is organized, punctual, efficient and careful. We would highly recommend them for all your moving needs. Great communication with the office (Laura and Ivan).
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June 2023 by Karol Garcia
Amazing Service!!!First time hiring a moving company. I didn't have much time to plan and didn't know what to expect. I checked the online reviews and they are accurate. Expo-movers staff is up-front, attentive to your needs, reliable, punctual, respectful, and professional. Also, the crew is very fast!They have multiple ways to stay in touch with you and keep you informed of what is happening.Scheduling is simple and Laura in the office is very patient. Ivan's estimate was spot-on. Ion and Nodiz were my movers. Ion kept me informed along the way since my move was from NY to VA.I would not hesitate to call them back on future moves. I highly recommend Expo-Movers from small to big, local or coast-to-coast move :)
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June 2023 by Robin L
Ian and his crew of 4 made quick and professional work of moving me off of Long Island NY and up to MA. Very polite, efficient and energetic moving crew! Everyone on the booking end was very professional as well. Their quoted price did not chance from initial quote to final move. Highly recommended!
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May 2023 by Katie H.
Expo movers moved us from NYC to SF (CA) and did a fantastic job! Our boxes arrived well within the delivery window, and everything was safe and sound. Their quote was spot on, and they made it extremely easy to pay and tip drivers. Would 10/10 recommend.
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May 2023 by Alex N
My immigrant grandparents decided to relocate and asked me to find an affordable moving company and Expo Movers delivered on just that. As this was a long distance move, the company offered a virtual or physical walk through, based on our own preferences, before-hand and were extremely accommodating with finding a time that worked with our schedule. As my grandparents are elderly we decided to make use of their packing services to assist them which was great! The cost remained exactly what we were quoted, no hidden surprises which is a rarity. Overall a friendly, professional company from beginning to end. I will be using them again for my own personal move to Florida later this year.