Chase ATM

Most Recent Comments

• November 2020 by Ryan H.
  The guy George is totally incompetent he doesn't have a clue what he's doing, made a huge mistake, closed my account and when I went back for him to correct it he was too busy flirting with customers
• April 2019 by Yuri G.
  On many tries the branch does not pick up the phone and just sends to the main directory, which of course takes a lot of time. To answer a simple question I had to spend 29 minutes and ...then got disconnected...
• November 2018 by K Y.
  I opened a chase liquid account and went on vacation. I couldn't use the card because of zip code error, and because of it I couldn't booked my hotel online. This guy, who opened my account put my school address as home address(how stupid!) and that caused all the troubles.
• October 2018 by Jason P.
  I had a problem with the address change for months because it was an error in the system. The consumer banker Muhammad M. Haidar spent hours on the phone with the Chase Tech people to fix the isssue. They put him on hold, had him fill out a form and fax it. He was basically jumping through 20 hoops to fix the issue. He went that extra mile for me and in the end, the problem was solved. Next time you come to this bank, I recommend going to him the next time you need some bank accounts opened. He will take care of any issues and always go that extra mile for any customer. You could call him directly at 718-476-6600 or email him [email protected]
• January 2018 by Kim M.
  If there was an option for less than one star I'd have used it. In two years this branch went from well staffed to a ghost town in terms of tellers. They fired all the seasoned employees and replaced them with ones who seem dumbfounded when having to cash a check. The bank has a least two people standing around trying to give the impression of service. Good service would be having more than one to two tellers maximum. Don't even try to ask for a safety deposit box. They lie and say they don't have them - but twice when they tried to get me to invest through them miraculously they had available boxes.